Within recent years, safety on the road has gone beyond defensive driving.

For some fleets, after a crash occurs, issues may arise with inaccurate statements in police reports simply because drivers or other motorists on the road don’t know how to communicate with local authorities. Live camera footage can help with collision prevention, but it can also confirm if something did or did not happen during a crash.

Video telematics and AI-powered cameras have changed how fleets monitor risk, protect drivers, and improve operations. The growing adoption of video-based fleet monitoring shows a broader industry shift toward technology-driven risk management.

Automotive Fleet talked with Walter Black, VP of risk management at All My Sons Moving & Storage, for a deeper dive into how video telematics has helped the company provide accurate liability assessments, increase driver engagement, and have more control over quality services.

With 800 units nationwide, All My Sons specializes in residential and corporate moving services that require maneuvers in close quarters. To enhance employee protection, improve road safety, and elevate customer service, the company partnered with Netradyne to integrate the Driver-i D-450, including the Driver-i Hub X, 360 camera system.

Driver-i Hub-X enhances the Driver-i platform, providing fleets with expanded visibility inside and outside the vehicle. With support for up to four additional auxiliary cameras, including an in-cab monitor for drivers, Driver-i Hub-X can support situational awareness for both driving and non-driving activities — helping to reduce risk and enhance safety around the vehicle.

The 360-degree external views enhance incident response, quality control, and risk mitigation, leading to estimated annual savings of up to $3 million for All My Sons through accident prevention, liability exoneration, theft reduction, and freight security.

Additionally, cargo and rear cameras improve ramp, liftgate, and freight monitoring for both drivers and management. Notably, fender cameras enable rapid and precise liability assessments, further strengthening fleet protection.

“Moving is deeply personal, and at All My Sons, we want to have our customers’ confidence when facilitating a major life transition. This means having complete visibility into their precious cargo and ensuring the safety of the drivers transporting it,” Black said.

Resolving Crash Disputes with Better Fleet Visibility

All My Sons had non-camera operations until 2021, when they implemented tools from Netradyne for in-cab monitoring. In early 2023, they began a pilot program for a more “robust” video monitoring system incorporating external cameras that provided a 360-view inside and outside the vehicle. 2024 was their first full year using the array of cameras.

“After evaluating multiple safety technology providers, we determined that Netradyne’s advanced AI technology and superior camera offerings surpass its competitors when it comes to our driver’s safety. Coupled with the company’s exceptional customer service, we’ve seen a positive impact on our fleet’s overall performance,” Black said.

One of the most significant exposures in transportation, a sentiment echoed by Black, is conflicting accounts of crashes like sideswipes. “You can’t capture that just on the forward view. I was in waste and disposal for several years in small alleys, municipalities, and residential. If you can get those [camera angles], those side and backup cameras pay for themselves tenfold,” Black said.

Black noted that the company wanted to take video monitoring beyond safety to utilize the system for better quality control over service. An internal box camera was introduced to ensure proper packing, wrapping, and loading by employees.

Despite initial resistance, clear communication and benefits have mitigated issues. According to Black, this technology has significantly improved liability management, reducing potential claims from 15 to 25 per year to zero.

Positive Reinforcement Improves Fleet Safety Scores

With Driver-i’s AI-driven insights, alerts, and notifications, All My Sons’ drivers have improved their GreenZone score year-over-year, which is directly correlated to reducing risky driving along with reduced incident claims.

The Driver-i D-450 and Driver-i Hub X represent Netradyne’s most advanced video telematics offering:

• Comprehensive 360-degree coverage for enhanced visibility

• Forward collision warning to prevent accidents

• Advanced drowsiness detection for driver well-being

All My Sons’ drivers have embraced safer driving habits through Netradyne’s focus on a positive reinforcement approach, which fosters a culture of continuous improvement. With 100% of the driving time analyzed, fleet managers can accurately identify high-performing drivers and reinforce the driving habits that result in safer driving.

“Netradyne’s focus on people aligns seamlessly with All My Sons’ family-oriented values,” said Adam Kahn, President at Netradyne. “We’re honored to have played a role in All My Sons’ success by providing technology that drives safety, efficiency, and customer satisfaction, solidifying their industry leadership.”