Automotive Fleet
MenuMENU
SearchSEARCH

General Motors, Motorq Team Up for In-Vehicle Coaching Service

GM’s OnStar Business Solutions combined with Motorq’s vehicle analytics provide drivers real-time feedback to encourage safe driving behaviors and reduce costs.

September 28, 2021
General Motors, Motorq Team Up for In-Vehicle Coaching Service

The new platform allows fleets to configure settings based on desired driver behaviors and requires no hardware.

Photo: Noah Smiley, Shutterstock

2 min to read


General Motors’ OnStar Business Solutions has teamed up with Motorq, the connected car API company, to promote safer driving behaviors through In-Vehicle Coaching service offered to fleet customers, according to an announcement on Sept. 28.

The In-Vehicle Coaching service provides fleet managers and drivers with real-time, verbal feedback regarding specific driving behaviors to help create awareness and encourage safer driving habits. Fleet owners set the criteria for each of the identified behaviors within the Motorq platform, including: if the driver is braking or accelerating too hard; if the driver is exceeding either/both the posted or maximum allowed speed limits and if the driver/passenger hasn’t fastened the seat belt.

Ad Loading...

Motorq’s cloud-based platform analyzes streaming data directly from the vehicle in real-time. If any of the In-Vehicle Coaching thresholds/criteria are exceeded, a verbal message will play through the radio in the vehicle alerting the driver on their behavior (but when there is more than one active/current In-Vehicle Coaching event captured, only one verbal audio message will play in the vehicle).

This service requires no hardware — meaning no contracts or installation costs — and offers a future-proof solution with access to ADAS, radar, and seatbelt detection. Other features, aside from the configurability, include detailed reporting by VIN by day, week, or month, and additional a la carte solutions such as DTCs, tire pressure, trips, or locations.

“The ability to identify and alert potentially unsafe driving in real-time audio cues through Motorq and OnStar Business Solutions will result in better drivers, which lowers costs for fleets and improves the safety for everyone on the road,” said Michelle Calloway, director, OnStar Business Solutions at GM.

“Safety is always our top priority,” said Ed Peper, U.S. vice president, General Motors Fleet. “I’m impressed by Motorq’s personalized approach to improving driver behaviors. In-Vehicle Coaching compliments the features available through OnStar Business Solutions to ensure our Fleet customers stay safe and get the most value out of their GM vehicles.”

“The capability of OnStar Business Solutions to provide immediate verbal feedback based on insights from vehicle data is a critical piece of changing behavior,” said Arun Rajagopalan, co-founder and CEO of Motorq. “While you can certainly talk to a driver at a weekly check-in to review logs, there’s no substitute for the in-the-moment type of feedback. In-Vehicle Coaching will have an impact for sure.”

Ad Loading...

The service is available through OnStar Business Solutions with most Chevrolet, Buick, GMC, and Cadillac models 2015 or newer, equipped with the compatible OnStar module.

More Safety

Chris Brown sits across from safety experft at Lifesaver mobile in an interview about distracted driving and phone use tech.
Safetyby Chris BrownMay 1, 2026

Reducing Risk by Eliminating Phone Use Behind the Wheel

Distracted driving remains one of the most persistent risks in fleet operations. New approaches focus on removing mobile device use entirely while adding real-time safety support.

Read More →
Safetyby Jeanny RoaApril 15, 2026

Distracted Driving in the Age of Smart Tech – Part 2

As distraction risks evolve, fleets are turning to smarter, more connected technologies to better understand what’s happening behind the wheel. Part 2 explores how these tools are helping identify risky behaviors and improve visibility across operations.

Read More →
Safetyby Jeanny RoaApril 11, 2026

 Data Rights, Risks, and Responsibilities After a Crash

What fleets capture to improve safety can also expose them in litigation, forcing leaders to rethink how data is managed, stored, and shared.

Read More →
Ad Loading...
Driver holding a phone while steering, illustrating distracted driving and the importance of mental awareness and attention on the road for fleet safety.
Safetyby Judie NuskeyApril 10, 2026

From Distraction to Detection: Strengthening Awareness in Fleet Drivers

Distracted driving is often measured by what we can see—phones in hand, eyes off the road. But what about the distractions we can’t? A recent incident raises a bigger question about awareness, attention, and why subtle risks so often go unnoticed.

Read More →
Safetyby StaffApril 8, 2026

Lytx 2026 Road Safety Report

While serious crashes are declining, a rise in minor incidents and ongoing risk hotspots underscore the need for continued fleet safety investment.

Read More →
Driver’s hands on steering wheel in a sunlit vehicle, representing real-world driver behavior and the shift from data monitoring to hands-on training in fleet safety programs.
Safetyby Judie NuskeyApril 7, 2026

Behind-the-Wheel vs. Classroom Training: What Actually Changes Driver Behavior?

Fleets have more driver data than ever, so why isn't behavior changing? Training requires more than reports and coaching — it requires real-world practice.

Read More →
Ad Loading...
A person in a car on their phone behind the steering wheel.
Safetyby Jeanny RoaApril 1, 2026

Distracted Driving in the Age of Smart Tech – Part 1

A two-part conversation with Stefan Heck on how AI is transforming the fight against distracted driving. As fleets adopt smarter tools, the focus shifts from reacting to preventing risk. In Part 1, we look at where AI is making an impact for fleets today.

Read More →
Pedestrians crossing a busy street, highlighting the importance of driver awareness and caution to prevent pedestrian accidents.
Safetyby StaffMarch 30, 2026

Pedestrian Safety Starts With the Driver

More people on foot means more risk for drivers. These pedestrian safety tips can help prevent serious injuries and keep everyone safer on the road.

Read More →
SponsoredMarch 30, 2026

Safety by Design: Power and Protection in the Freightliner 114SD Plus

Safer crews. Fewer incidents. Better uptime. Learn how driver-assist technology is changing the way vocational fleets operate.

Read More →
Ad Loading...
Safetyby StaffMarch 26, 2026

Pedestrian Deaths Drop in First Half of 2025, Marking Largest Decline in Years

An 11% drop in pedestrian fatalities in early 2025 signals progress in U.S. road safety, but elevated death rates and ongoing risks underscore the need for continued action from fleets and policymakers.

Read More →