The Collision Industry Electronic Commerce (CIECA) announced that the following 2026 officers were named during the January Board of Trustees meeting, held in Palm Springs, California.
Chair: Kim DeVallance Caron, Business Development Director, Enterprise Mobility
Vice Chair: Ken Eagleson, Vice President of Business Development, OEC Insurance Solutions
Treasurer: Ed Mondragon, Property and Casualty Claims Director, State Farm
Secretary: Creighton Warren, Chief Information Officer of the Boyd Group
The officers will serve on CIECA’s executive committee, which oversees business matters throughout the year and plans the agenda for CIECA board meetings.
“I’m genuinely excited about the opportunity to help accelerate the industry’s digital transformation,” said DeVallance Caron. “As vehicles, repair processes, and customer expectations evolve, the need for clean, consistent, real‑time data exchange has never been greater.
She said that CIECA sits at the center of that evolution.
When asked about serving as CIECA’s 2026 chair and representing Enterprise Mobility on the board, DeVallance said she is energized by the opportunity to help guide the next generation of standards.
“At Enterprise Mobility, we see every day how important strong partnerships and seamless data flow are — whether it’s managing replacement rentals, coordinating with repair facilities, or supporting insurers and OEM partners,” she shared. “When systems communicate effectively, everyone benefits; cycle times improve, delays decrease, and customers get a cleaner, smoother process.”
What excites DeVallance Caron the most about being CIECA’s chair this year is the opportunity to keep pace with emerging technologies such as AI, telematics, and advanced vehicle diagnostics.
This year will be focused on building momentum and deepening collaboration.
DeVallance Caron said that CIECA is built on partnership. “It’s not just a standards organization — it’s a collaborative community that brings together every segment of the collision ecosystem to solve shared challenges,” she shared. “Our focus is on creating practical, usable, future-ready standards that make everyday operations more efficient and more connected.”
“We’re focused on ensuring our standards support the realities of modern repair: increasingly complex vehicles, growing data requirements, and the need for faster, more accurate communication between all parties,” continued DeVallance Caron. “We’re also committed to making participation easier and more accessible so that every stakeholder has a voice in shaping the future.”
At its core, DeVallance Caron said CIECA’s focus is simple: reduce friction, improve data quality, and help the industry operate faster and with greater confidence.
