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Market Trends•by Mike Antich•February 1, 2005

Message to Public Sector Fleets: Users or Customers? Is it Semantics or a Mindset?

In a recent letter to the editor, Chris Amos, commissioner of equipment services, for the City of St. Louis, pointed out that in the editorial in the September/October 2004 issue of Government Fleet magazine I referred to departments as “users” instead of “customers.” In his letter, Chris wrote: “Some may interpret the term ‘customer’ for internal customer groups as just semantic, but it goes to a mindset shift that public fleets need to make if they haven't already. ‘User’ almost connotes an

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Market Trends•by Mike Antich•January 11, 2005

Revising Upfitting Specs Can Decrease Workers’ Comp Claims

Avoiding potential workers’ compensation claims is becoming a greater factor in fleet upfitting decisions. For example, according to a Zurich Service Corp. study, the average workers’ comp cost for a pushing/pulling injury was $10,175, while the average cost for a lifting/bending incident is $8,989.

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Market Trends•by Mike Antich•December 21, 2004

New Fleet Applications Emerge Using Wi-Fi Technology

What does Dayton, Ohio, have in common with the cities of Aurora, Colo.; Corpus Christi, Texas; Milpitas, Calif., New Orleans; San Mateo, Calif.; North Miami Beach, Fla.; Oklahoma City and Philadelphia? It will become the latest in a growing number of municipalities that have built or plan to build Wi-Fi networks that will turn their entire city into a wireless hot spot.

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Market Trends•by Mike Antich•November 30, 2004

20 Challenges Facing Public Sector Fleets in 2005

Without a doubt, the job of managing a public sector fleet is more complex today than it was 15 years ago, and the job promises to get tougher in the ensuing years. Here are 20 ongoing or new challenges that public sector fleet managers will face in 2005 and beyond.

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