SPARKS, MD – PHH Arval announced that Erika Craven has been named Senior Vice President, Cornerstone Sales, effective immediately. Craven replaces Jeff Smith who retired last month from PHH Arval after 30 years of service with the Company.
Craven was most recently Senior Vice President, New Business Solutions for the Financial Services Group at RR Donnelley, a global provider of integrated communications serving the print industry. She spent 18 years with Bowne & Co., which was acquired by RR Donnelley in 2010. During that time, she served as President, Investment Management Services, responsible for the $155 million global business services division and, earlier, Senior Vice President, Strategic Marketing, responsible for marketing and communications for the enterprise. Craven began her career with Bowne & Co. as a Customer Services Representative and then later became a Sales Representative.
“Erika brings a strong track record of driving growth and building client relationships,” said George Kilroy, President and Chief Executive Officer, PHH Arval. “Her sales management experience and customer-focused approach are an ideal complement to our existing management team, and she will play an important role in strategically growing the Fleet business.”
Craven, who will report to Kilroy, is charged with building clients in Cornerstone Sales, which focuses on large U.S. and multi-national fleets.
“I’m excited to be joining such a reputable, customer-focused organization,” said Craven. “I look forward to working with the PHH team to grow the business and maintain its leadership position in the Fleet industry.”
Craven has a Bachelor of Arts degree in Economics, with honors, from the University of Maryland, College Park, and has attended professional development programs at Columbia Business School, University of Virginia Darden School of Business and Harvard Business School.