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J.D. Power released the results of its annual survey on factory-installed navigation system performance, finding that vehicle owners were frustrated with the complexity of menu systems, voice control commands, and inputting destinations.
Read More →WESTLAKE VILLAGE, CA - The J.D. Power study found that 27% of new-vehicle buyers who replaced a vehicle purchased one in a smaller segment than the one they replaced.
Read More →WESTLAKE VILLAGE, CA – J.D. Power released its 2012 U.S. Initial Quality Study (IQS), which showed an overall quality improvement of 5 problems per 100 vehicles (PP100) to an average of 102 PP100 in 2012, which is an improvement of 5 percent from 2011.
Read More →WESTLAKE VILLAGE, CA - Fleet sales for the year are up 8%, based on J.D. Power’s SAAR numbers. In May 2011, fleet sales were at 2.5 million units SAAR for the year, but in May 2012, fleet sales were at 2.7 million units SAAR.
Read More →WESTLAKE VILLAGE, CA — MY-2009 one of the toughest years in automotive history have exhibited strong quality, translating into ongoing dependability. This was the conclusion of J.D. Power and Associates 2012 U.S. Vehicle Dependability Study (VDS).
Read More →WESTLAKE VILLAGE, CA – J.D. Power released a report on January 2012 light-duty vehicle sales. The company said it expects fleet sales to increase by 9% compared with January 2011 and make up 22% of total light-duty vehicle sales.
Read More →WESTLAKE VILLAGE, CA - J.D. Power's nagivation system study found that, on average, owners of vehicles with factory-installed navigation systems experienced 351 problems per 100 systems (pp100) in 2011.
Read More →HERNDON, VA – Audi announced it has been recognized by J.D. Power and Associates for its superior customer service through its Audi Customer Relations program.
Read More →WESTLAKE VILLAGE, CA – J.D. Power's 2011 U.S. Automotive Performance, Execution, and Layout (APEAL) Study surveys vehicle owners on their opinions of more than 80 vehicles.
Read More →WESTLAKE VILLAGE, CA - J.D. Power's IQS showed a decrease in overall problems but an increase in issues in all-new or redesigned models.
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