Automotive Fleet
MenuMENU
SearchSEARCH

Dodge and BMW Receive Most Awards in J.D. Power APEAL Study

WESTLAKE VILLAGE, CA – J.D. Power's 2011 U.S. Automotive Performance, Execution, and Layout (APEAL) Study surveys vehicle owners on their opinions of more than 80 vehicles.

by Staff
July 27, 2011
2 min to read


J.D. Power released the results of its 2011 U.S. Automotive Performance, Execution, and Layout (APEAL) Study, which surveys vehicle owners on their opinions of more than 80 vehicles and compares vehicle appeal to previous model years.

J.D. Power's study found that overall vehicle appeal has reached an all-time high, with an industry average of 781 out of a possible score of 1,000.

Ad Loading...

In terms of the scores, BMW and Dodge each captured three segment-level awards. BMW models receiving awards are the X3, Z4 Roadster, and 5 Series. Chrysler’s Dodge brand received awards for the Challenger, Charger, and Durango. The Charger, Durango, X3, and 5 Series are all redesigned for the 2011 model-year.

Ford and Honda received two model-level awards each, with Ford receiving awards for its all-new Fiesta and F-150 LD and Honda receiving awards for its Ridgeline and redesigned Odyssey.

Also receiving awards are the Chevrolet Volt, Hyundai Equus, Land Rover Range Rover, Lexus IS, MINI Countryman, Nissan Armada, Porsche Cayenne, Scion xB, Suzuki Kizashi, and Volkswagen GTI.

Of these, the Countryman, Equus and Volt are all-new models, while the Cayenne is redesigned. The Equus achieved the highest APEAL score of any model in the industry in 2011, according to J.D. Power. This is the first year a model other than the BMW 7 Series, Lexus LS, or Mercedes-Benz S-Class has led the overall model ranking.

Three models rank highest in their respective segments in both the 2011 APEAL Study and the 2011 IQS: the Dodge Challenger, Ford F-150 LD, and Honda Ridgeline.

Ad Loading...

Porsche was the highest ranked nameplate in the 2011 APEAL Study for the seventh year in a row. Hyundai improved from 2010 more than any other nameplate this year, while Jeep and Chrysler also improved considerably, J.D. Power stated.

The company announced the results of its Initial Quality Study in late June.

More Operations

A blue Automotive Fleet graphic representing the weekly AF News Recap series.
Operationsby Faith HowellMay 4, 2026

From Waffle House to AI: Fleet Trends You Need to Know

In this AF news recap, host Faith Howell covers how Waffle House stepped up during disaster response and new AI tech on the market.

Read More →
OperationsApril 30, 2026

Fleet Operations in the Age of AI: Navigating Ethical and Legal Challenges

AI is no longer a future concept for fleets—it’s already embedded in the tools, data, and decisions that operators rely on every day. In this episode of the Fleet Forward Podcast, recorded live at Fleet Forward, industry leaders take the conversation beyond hype to examine what responsible AI adoption really looks like in fleet operations.

Read More →
OperationsApril 30, 2026

Factory Installed vs. Aftermarket: Choosing the Right Telematics Path & Managing the Data

As fleets rethink how they capture, manage, and act on vehicle data, telematics is at a major inflection point. In this episode of the Fleet Forward Podcast, we dive deep into one of the most pressing questions facing fleet leaders today: Should you rely on OEM factory-installed connectivity, aftermarket devices, or a hybrid of both?

Read More →
Ad Loading...
OperationsApril 30, 2026

What Real-Time Data Reveals About EV Cost, Performance, and Scalability

Experts from telematics analytics, fleet-as-a-service operations, and national EV benchmarking share how real-time data is reshaping fleet strategy—dispelling assumptions, validating best practices, and exposing costly missteps.

Read More →
OperationsApril 30, 2026

Planning Through Policy Shifts: What Fleets Must Track in 2026

A powerhouse panel featuring experts from the American Automotive Leasing Association, CalSTART, and municipal fleet leadership dives into the realities of navigating shifting emissions rules, regulatory waivers, federal agency actions, the future of the EPA’s endangerment finding, and the push for unified standards. They also examine the impacts of tariffs, autonomous vehicle policy, battery innovation, and the accelerating global EV market.

Read More →
OperationsApril 30, 2026

Managing Market Turbulence with Strategic Fleet Insights

This episode kicks off with a deep dive into the technologies and market forces reshaping today’s fleet landscape. Host Chris Brown is joined by Laolu Adeola (Leke Services), Tyson Jomini (J.D. Power), and Richard Hall (ZappiRide) to break down real-world data, shifting incentives, and practical strategies fleet leaders can use right now.

Read More →
Ad Loading...
Clipboards with flooded cars in background.
Disaster Responseby Chris BrownApril 30, 2026

Adapting Fleet Policy When Disasters Strike

In the middle of natural disasters fleet managers must shift priorities to protect people and assets. What policy items should be loosened, and when should the line be held?

Read More →
OperationsApril 24, 2026

EV Reality Check: How Fleets Are Managing Policy Shifts, Safety, and Scaling Challenges

In this episode, fleet leaders from municipal, university, and private-sector organizations share a candid EV reality check. From infrastructure setbacks and policy whiplash to grant funding, total cost of ownership, and charging resiliency, this conversation dives into what it actually takes to scale electrification in the real world.

Read More →
2019 Automotive Fleet Hall of Fame inductees Joe LaRosa Bob Miesen Bud Morrison Theresa Ragozine portraits
Operationsby StaffApril 21, 2026

Fleet Hall of Fame Honorees Through the Years

A running list of the fleet industry’s most influential leaders, recognized for their lasting impact on commercial fleet management.

Read More →
Ad Loading...
Operationsby Chris BrownApril 20, 2026

2026 Salary Survey: Six-Figure Fleet Manager Salaries Become the Norm

After a decade of lagging compensation, fleet manager pay is climbing. But expanding responsibilities, larger fleets, and growing complexity continue to redefine the role.

Read More →