
Last August we concluded an extensive research program that included responses of 1,326 fleet manager readers and asked, "What source(s) do you rely on for information and insight about how to do you job better?"
Read More →I'm reminded that the word "remarketing" continually gets red-lined by my spellchecker via computerese; so apparently, it's not a Webster-type accepted name generally speaking. Odd in that it's in very common use around here.
Read More →"Within a matter of months, Toyota will consistently be selling more cars in this country than any other brand."
Read More →Whatever the perception, the 2001 calendar year registration figures confirm that U.S. fleet purchases are totally dominated by the domestic makers.
Read More →Now most of you know I've been harping on why the majority of fleet buyers ignore the resale realities of the transaction. Frankly, I've always directed my remarks to the buyers. The charts here point to a different compass point. The manufacturers.
Read More →It is easier to fight for one’s principles than to live up to them. Alfred Adler It doesn’t pay well to fight for what we believe in. Lillian Hellman I would rather be an opportunist and float than go to the bottom with my principles round my neck. Stanley Baldwin
Read More →The current challenge made by Sal Giacchi, NAFA's latest president, in his avowed determination to revitalize the chapters in his inaugural address. Most believe that the chapter level represents the real foundation of the now international association.
Read More →My greatest satisfaction is to talk the "car business" with the veterans who made things happen from creative gut reactions and enjoyed it. There may have been two-martini lunches, but you got the business and earned it.
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The many complexities of technology (electronic communication, etc.), success demands that one-on-one, face-to-face calls be made for effective selling, installation, and service priorities. Automation in key areas is not an end-all substitute.
Read More →Yes, dealers still officially sell every one of the 2.5 million new cars and one million new light trucks sold into fleet each year. That's the good news. The not-so-good news is that it's hard to find the old-time reliable dealer anymore. In the name of progress, evolution, and sharper negotiation, a new breed has emerged.
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