Survey Finds Mobile Devices Boost Employee Productivity But Hurt Relationships
REDWOOD SHORES, CA – iPass Inc. released its quarterly Mobile Workforce Report, which provides statistics about the productivity of employees who work remotely and use mobile devices for work.
REDWOOD SHORES, CA – iPass Inc., a provider of mobile enterprise services, published its quarterly Mobile Workforce Report, which provides statistics about the productivity of employees who work remotely and use mobile devices for work.
In the fleet industry, company drivers and employees using company vehicles (salespeople, for example) are, by nature, part of the mobile workforce, so the statistics in this report provide insights into the work environment for these employees.
The report surveyed more than 3,700 mobile employees at 1,100 enterprises worldwide between April 1 and April 15, 2011. It found more than 61 percent of mobile workers sleep with their smartphone nearby, 43 percent within arm’s reach.
When these employees have downtime, 91 percent of them check their smartphone every six to 12 minutes. The report also found that 38 percent of mobile workers wake up to check their mobile device during the night, and 35 percent check email on their device first thing in the morning – even before getting dressed or eating breakfast. The survey also found that the average mobile worker works 240 hours a year longer than the general population.
The downside to this connected lifestyle is that 29 percent of mobile workers report that their mobile technology usage causes friction in their personal relationships, typically with a spouse or partner, according to the report.
Other statistics in the report include the following:
94 percent of mobile workers have a smartphone.
41 percent of mobile workers have a tablet, and an additional 34 percent of mobile workers intend to purchase a tablet in the next six months.
87 percent of mobile workers that own tablets use their tablets for at least some work.
Among tablet owners, 27 percent have a tablet provided by their workplace and 73 percent have a personally owned tablet.
The iPass Mobile Workforce Report can be found at www.ipass.com/mwr.
More Operations

Managing Fleet Costs in an Era of Permanent Volatility
Fleet operating costs have risen more than 20% since 2020, raising a key question: When does extending a vehicle's service life stop making financial sense?
Read More →
The Next Evolution of Fleet Management: Autonomous Operations
This opening keynote session at the Fleet Forward Conference highlights the future of autonomous driving for fleets.
Read More →
How to Reduce the Total Cost of Risk From Catalytic Converter Theft
A stolen catalytic converter can cost fleets far more in downtime and lost productivity than in repairs. A total-cost-of-risk approach can help fleet managers quantify their exposure and prioritize theft prevention.
Read More →
Personal-Use Charges Rise as Vehicle Values Fall | AF News Recap
Personal-use charges are climbing, wholesale used-vehicle values are declining, and commercial fleet sales growth is slowing. This week, we're breaking down the latest fleet data, plus how Element Fleet Management is helping Waymo prepare for its first Canadian robotaxi market.
Read More →
Here's When You Should Make an Exception to Fleet Policy
Fleet policies are designed to create consistency, but not every driver or situation fits neatly within standard rules.
Read More →
AI-Native or AI-Acquired: What Should Fleet Managers Look for in an AI Platform?
Six questions can help fleet managers look beyond AI marketing claims to evaluate integration, data access, and real-world operational performance.
Read More →
A buyer's guide to fleet management software in 2027
Buying fleet management software in 2027 means looking beyond features and price. As fleet operations, technology and expectations evolve, this guide explores what today’s fleet professionals should consider when choosing a system that can deliver value now and adapt to what comes next.
Read More →
What Will Shape the Next Era of Fleet Management?
EVs, AI, and autonomous vehicles are reshaping fleet management. Discover what’s ahead—and how fleet leaders can prepare for the next era.
Read More →
How Fleets Can Recruit and Train Veterans for Technician Roles
Here's how the technician shortage has affected uptime for fleets, and what to do about it.
Read More →
Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands
Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.
Read More →
