Gig Carsharing User Gets Stranded in Woods

Customer service reportedly told the woman that this happened frequently along that stretch of highway.

February 19, 2020

Gig Carsharing User Gets Stranded in Woods — Gig has a fleet or Prius and Bolts for customers to use.
*Photo via* Toyota Prius/Wikimedia.

1 min to read

A Northern California woman who rented a smart vehicle from carsharing startup Gig ended up stranded in the woods Valentine's Day weekend.

In an article in The Guardian, the woman said that a their remote location inhibited the software and made the vehicle unsuable. A customer service representative told the woman because the vehicle was out of cell service range, the software coud not be remotely reset.

today in sharing economy struggles: our app powered car rental lost cell service on the side of a mountain in rural California and now I live here I guess pic.twitter.com/XoqqMpEwdN
— Kari Paul (@kari_paul) February 17, 2020

The vehicle had to be towed.

Customer service reportedly told the woman that this happened frequently along that stretch of highway.

Topics:Carsharing California Global Fleet

Originally posted on Auto Rental News

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