According to Ford Motor Company, critical safety information from crashed vehicles can now be delivered automatically to 9-1-1 operators in less than sixty seconds from the moment of impact. According to the company, this should further equip EMS personnel to provide a more informed and possibly quicker response. Today crashes are reported to authorities an average of 5.2 minutes after the impact. By reducing the time in which authorities are notified to one minute, approximately 3,000 additional lives per year can be saved, resulting in almost a 10 percent reduction in fatalities, says Ford. Real-world tests on Ford Motor Company's pilot fleet of police vehicles in suburban Houston have confirmed that Ford's Automatic Crash Notification (ACN) technology can speed vital details of a crash to operators, including whether the air bags were deployed, which seats throughout the vehicle are occupied and if the occupants were wearing seat belts. Sensors and global positioning satellites determine vehicle orientation and location. When a crash occurs, this information is automatically sent to the Ford telematics response center operated by Cross Country Automotive Services. The telematics response center, in turn, electronically transmits the data to the appropriate public safety answering point and establishes a voice link between the vehicle and the operators. The data is also received on a screen at the 9-1-1 call center, to inform operators of the situation whether the driver can respond verbally or not. The ACN system, developed by Veridian, is activated by extreme changes in g-forces on the vehicle in three directions. Sensors measure deceleration and direction such as front, rear or side-which are important factors in determining injuries.
Ford Says Telematics Delivers Crash Information in Less than 60 Seconds
According to Ford Motor Company, critical safety information from crashed vehicles can now be delivered automatically to 9-1-1 operators in less than sixty seconds from the moment of impact.
More Operations

Lytx Introduces New AI Fleet Technologies at Protect 2026
The company introduced new AI-driven fleet safety and operations technologies during its annual user conference.
Read More →
Fleet Costs Are Rising: Here’s How Leaders Are Responding
Fleet leaders are under pressure to reduce costs, adapt to economic uncertainty, and make smarter decisions. See how peers across North America are responding with real data, proven strategies, and forward-looking insights. Download the 2026 Market Pulse Report to benchmark your strategy and uncover where you can gain an edge.
Read More →From Waffle House to AI: Fleet Trends You Need to Know
In this AF news recap, host Faith Howell covers how Waffle House stepped up during disaster response and new AI tech on the market.
Read More →Fleet Operations in the Age of AI: Navigating Ethical and Legal Challenges
AI is no longer a future concept for fleets—it’s already embedded in the tools, data, and decisions that operators rely on every day. In this episode of the Fleet Forward Podcast, recorded live at Fleet Forward, industry leaders take the conversation beyond hype to examine what responsible AI adoption really looks like in fleet operations.
Read More →Factory Installed vs. Aftermarket: Choosing the Right Telematics Path & Managing the Data
As fleets rethink how they capture, manage, and act on vehicle data, telematics is at a major inflection point. In this episode of the Fleet Forward Podcast, we dive deep into one of the most pressing questions facing fleet leaders today: Should you rely on OEM factory-installed connectivity, aftermarket devices, or a hybrid of both?
Read More →
What Real-Time Data Reveals About EV Cost, Performance, and Scalability
Experts from telematics analytics, fleet-as-a-service operations, and national EV benchmarking share how real-time data is reshaping fleet strategy—dispelling assumptions, validating best practices, and exposing costly missteps.
Read More →
Planning Through Policy Shifts: What Fleets Must Track in 2026
A powerhouse panel featuring experts from the American Automotive Leasing Association, CalSTART, and municipal fleet leadership dives into the realities of navigating shifting emissions rules, regulatory waivers, federal agency actions, the future of the EPA’s endangerment finding, and the push for unified standards. They also examine the impacts of tariffs, autonomous vehicle policy, battery innovation, and the accelerating global EV market.
Read More →
Managing Market Turbulence with Strategic Fleet Insights
This episode kicks off with a deep dive into the technologies and market forces reshaping today’s fleet landscape. Host Chris Brown is joined by Laolu Adeola (Leke Services), Tyson Jomini (J.D. Power), and Richard Hall (ZappiRide) to break down real-world data, shifting incentives, and practical strategies fleet leaders can use right now.
Read More →
Adapting Fleet Policy When Disasters Strike
In the middle of natural disasters fleet managers must shift priorities to protect people and assets. What policy items should be loosened, and when should the line be held?
Read More →EV Reality Check: How Fleets Are Managing Policy Shifts, Safety, and Scaling Challenges
In this episode, fleet leaders from municipal, university, and private-sector organizations share a candid EV reality check. From infrastructure setbacks and policy whiplash to grant funding, total cost of ownership, and charging resiliency, this conversation dives into what it actually takes to scale electrification in the real world.
Read More →