Related: State of the Fleet Industry: Latest Trends in Fleet Safety Protocols and Procedures
Drivers Using Vehicle Safety Assistance Tech Lose Focus on the Road
Drivers fidget with electronics and take both hands off the wheel more often as they develop trust in automated driver-assistance systems (ADAS).

Drivers fidget with electronics and take both hands off the wheel more often as they develop trust in automated driver-assistance systems (ADAS).
Photo: IIHS
Drivers fidget with electronics and take both hands off the wheel more often as they develop trust in automated driver-assistance systems (ADAS), new research from the Insurance Institute for Highway Safety (IIHS) and the Massachusetts Institute of Technology’s AgeLab shows.
To investigate how experience with automation affects driver disengagement, the researchers studied the driving behavior of 20 volunteers as they gained familiarity with advanced driver-assistance systems (ADAS), according to IIHS. The study examined how often drivers removed both hands from the steering wheel or took their attention away from the road to do things like use their cellphone or adjust the controls on the vehicle’s console.
One group drove a vehicle equipped with adaptive cruise control (ACC), which automatically keeps the vehicle traveling at a speed chosen by the driver while maintaining a pre-established following distance. Another 10 people drove a vehicle that featured both ACC and pilot assist, which is a partially automated system that combines ACC with lane-centering technology that keeps the vehicle positioned laterally in the travel lane.
After a month, the study found drivers were substantially more likely to let their focus slip or take their hands off the wheel when using automation, and the impact of the vehicles with ACC and pilot assist was more dramatic than that of ACC alone
“Drivers were more than twice as likely to show signs of disengagement after a month of using Pilot Assist compared with the beginning of the study,” said IIHS Senior Research Scientist Ian Reagan, the lead author of the study. “Compared with driving manually, they were more than 12 times as likely to take both hands off the wheel after they’d gotten used to how the lane centering worked.”
Safety features such as pilot assist are not designed to replace the driver. They have trouble negotiating many common road features, so the driver must be in control at all times, the IIHS said.
When it comes to the effect of technology on driver behavior, the new study illustrated differences between stand-alone ACC and the combination of ACC and lane centering.
Drivers in vehicles just equipped with ACC were more likely to look at or pick up a cellphone while using the assistance technology than when driving manually, and that tendency increased substantially as they grew familiar with ACC. On the other hand, increased familiarity did not result in more frequent texting or other kinds of cellphone manipulation known to increase crash risk; drivers using ACC in both vehicles tested weren’t any more likely to remove both hands from the wheel than when driving manually.
These differences could be important in weighing the impact on crash risk from ACC versus partial automation that combines ACC with lane centering, IIHS said. Field tests have suggested that ACC, by controlling speed and following distance, may have safety benefits that go beyond those provided by forward collision warning and automatic emergency braking.
More Safety
From Silos to Solutions: Relationship Management for Safer Fleets
From telematics adoption and driver accountability to policy consistency and risk mitigation, this episode breaks down what it really takes to build a safer fleet culture without slowing business down.
Read More →
IIHS Launches First Commercial Vehicle Safety Evaluations
The Insurance Institute for Highway Safety has begun evaluating heavy-duty pickups and cargo vans for driver protection. Which models earned top marks?
Read More →
Reducing Risk by Eliminating Phone Use Behind the Wheel
Hosted with the cofounder of Lifesaver Mobile, this episode addresses phone use behind the wheel and how to design a driving environment that actually helps prevents accidents.
Read More →
Cameras, Safety and Insurance: From Reactive Claims to Real-Time Prevention (Part 2 of 2)
Part Two: Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Continue learning more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab
Read More →
How 5-Second Telematics Data Is Changing Fleet Safety
This episode connects with Steve Santostasi of Ford Pro and covers how a few seconds of data can make a difference in fleet safety.
Read More →
Managing Road Risk at Scale: Why Fleet Safety Needs a Data-Driven Framework
Insights from the FIA Road and Driver Safety Indexes reveal how to manage road risk on a larger scale.
Read More →
Stellantis Recalls 1.3 Million Jeep Vehicles Worldwide Over Fire Risk
Stellantis is recalling more than 1.3 million Jeep Wrangler and Gladiator models worldwide over a fire risk linked to power steering pump wiring.
Read More →
Coaching Is Not Training, Even When AI Is Doing It
AI-powered safety platforms can detect risky behaviors and deliver immediate feedback. But effective driver development still requires a foundation of training followed by coaching that reinforces those skills.
Read More →
How Emotions Behind the Wheel Can Affect Fleet Safety
During National Safety Month, fleets are encouraged to look beyond distracted driving and recognize how stress, fatigue, and emotional well-being influence driver performance and crash risk.
Read More →
Nominations Open for 2026 Fleet Safety Award
Nominations have officially opened for the 2026 Fleet Safety Award Winner.
Read More →
