Cargen to Retire from ARI After 42 Years of Service
Bob Cargen, customer support services manager for ARI, announced that he will retire from ARI on Sept. 6, 2002, after 42 years of service.
Bob Cargen, customer support services manager for ARI, announced that he will retire from ARI on Sept. 6, 2002, after 42 years of service. When Cargen first joined ARI, it had 35 employees and 6,000 vehicles on lease. He worked in five different offices (Pennsauken, Maple Shade, Manhattan, Boston, and Mt. Laurel), attended night school at Rutgers University on three campuses, leading to a bachelor�s degree, as he moved and transferred with ARI, and worked in four areas of the business (accounting, sales, operations, and customer support services). After his introduction to the company in operations, Cargen moved to New York as a sales administrator. After three years in the field he moved to accounting, rising to controller after a decade of professional growth. Cargen moved back to sales, in Boston, where he was regional manager for eight years. Returning to New Jersey, he became operations manager. About three years ago, Cargen became customer support services manager. Going into retirement, Cargen and his wife Eileen expect to return to New England, where their daughters and their husbands and grandchildren still reside.
More Operations

A buyer's guide to fleet management software in 2027
Buying fleet management software in 2027 means looking beyond features and price. As fleet operations, technology and expectations evolve, this guide explores what today’s fleet professionals should consider when choosing a system that can deliver value now and adapt to what comes next.
Read More →
What Will Shape the Next Era of Fleet Management?
EVs, AI, and autonomous vehicles are reshaping fleet management. Discover what’s ahead—and how fleet leaders can prepare for the next era.
Read More →
How Fleets Can Recruit and Train Veterans for Technician Roles
Here's how the technician shortage has affected uptime for fleets, and what to do about it.
Read More →
Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands
Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.
Read More →
Fleet Personal-Use Charges Edge Higher in 2026
Nearly eight in 10 surveyed fleets allow personal use of company vehicles, while just over half of respondents report charging employees for the privilege.
Read More →
The Future of Fleet + What’s Changing Right Now | AF News Recap
Could developments overseas offer a preview of what’s coming for U.S. fleets? This week, we’re looking at the future of AI, autonomy, and electrification, plus Ford Pro’s new certified pre-owned program, smarter vehicle offboarding, and a new way for fleets to manage toll expenses.
Read More →
How to Handle Vehicle Offboarding
What do fleet managers need to do when a driver leaves?
Read More →
Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity
Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.
Read More →
U.S. Bank Adds Verra Mobility Toll Management to Voyager Fleet Platform
The integration allows U.S. Bank Voyager fleet customers to manage toll payments and violations alongside fuel, EV charging and maintenance expenses.
Read More →
ADAS Prevents Crashes. But Repairs Cost More | AF News Recap
ADAS-equipped vehicles may crash less often, but they can cost more when they do. This week, we’re breaking down what that tradeoff means for fleets, plus Subaru’s first Forester Wilderness Hybrid, Nissan’s new e-POWER Rogue, and why Calstart has become Catalyst Mobility.
Read More →
