The results are in - Automotive Fleet Magazine's fourth annual study on fleet vehicle order-to-delivery (OTD) times shows an 8.4 percent improvement industry-wide for the 2002-model year. Truck models improved the most, decreasing their OTD times by 9.6 percent. The Pontiac Grand Am had the fastest delivery time of all models, with an average of just 23 days. The results of this study were based on data given by five fleet management companies: ARI, CitiCapital Fleet, LeasePlan USA, PHH Arval, and Wheels. The survey tracked 169,086 new-vehicle deliveries for 74 models, for one model-year. The OTD average for cars is calculated from the day the order is placed with a factory up to the time it is delivered to the dealer (not driver pickup). OTD time for trucks is calculated from the day an order is placed with a factory to when the vehicle is shipped to an upfitter, if no upfitting is required, to a dealer. The industry-wide OTD time improvements can be attributed to various manufacturer initiatives. DaimlerChrysler's FAST (Forecasting, Allocation, and Scheduling Tool) will give control over fleet scheduling by automating weekly schedules, and its new IVP (Integrated Volume Planning) project will provide vehicle sales information earlier in the production planning process. New initiatives implemented by GM have reduced their order lead-time in its production plants. GM now designates all commercial vehicle orders with its highest priority build, a key reason for improvements. The Lansing Assembly plant, where the Pontiac Grand Am is produced, was one of the pilot plants for the shift to daily sequencing. Ford's strategic alliance with UPS Autogistics helped reduce its average OTD time. Ford and UPS Autogistics are currently working on a program that will allow fleet managers to track order status while a vehicle is at an upfitter, by updating the status of events each night on Ford's Web site � www.fleet.ford.com. Ford has also implemented the Rapid Order Fulfillment Program to improve OTD for the Taurus. Using the Internet, fleet managers can view the inventory of several hundred Taurus models that are stored near the Atlanta assembly plant, to point-click-and-order a vehicle. The Rapid Order Fulfillment Program allows Taurus models to be delivered in about 13 days. For more information on order-to-delivery times, check out the August 2002 issue of Automotive Fleet.
Automotive Fleet Study Shows 8.4% Improvement on Fleet Vehicle Order-to-Delivery Times
The results are in - Automotive Fleet Magazine's fourth annual study on fleet vehicle order-to-delivery (OTD) times shows an 8.4 percent improvement industry-wide for the 2002-model year.
More Operations

Hybrids: Electrification Without the Challenges
For fleet managers, fuel is one of the biggest line items in the budget — and it's one hybrids can shrink without changing how your people work. Download the eBook to see the numbers, understand the technology, and get a step-by-step guide to making the switch.
Read More →
How NOV Uses Telematics to Improve Fleet Safety Across 160 Locations
James Victory of NOV discusses how the company manages fleet safety, maintenance, and telematics across more than 150 locations supporting oilfield operations throughout the U.S.
Read More →
Fleet Meets: Steven Santostasi
This edition of the Fleet Meets series features Steven Santostasi, the current TSP channel manager for Ford Pro.
Read More →
Why Fleet Managers Are Replacing Departmental Vehicles with Shared Motor Pools
Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This white paper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.
Read More →Soap Box Derby Challenge: Assembling the Crew
Meet Gabriel, Matthew, and Angel — the team helping bring this soap box derby build to life.
Read More →
BBL Fleet Acquires Velcor Leasing Corporation
BBL Fleet expanded its footprint in the fleet management industry with the acquisition of Velcor Leasing Corporation of Madison through a stock purchase agreement finalized Feb. 27, 2026.
Read More →
Lytx Introduces New AI Fleet Technologies at Protect 2026
The company introduced new AI-driven fleet safety and operations technologies during its annual user conference.
Read More →
Fleet Costs Are Rising: Here’s How Leaders Are Responding
Fleet leaders are under pressure to reduce costs, adapt to economic uncertainty, and make smarter decisions. See how peers across North America are responding with real data, proven strategies, and forward-looking insights. Download the 2026 Market Pulse Report to benchmark your strategy and uncover where you can gain an edge.
Read More →From Waffle House to AI: Fleet Trends You Need to Know
In this AF news recap, host Faith Howell covers how Waffle House stepped up during disaster response and new AI tech on the market.
Read More →Fleet Operations in the Age of AI: Navigating Ethical and Legal Challenges
AI is no longer a future concept for fleets—it’s already embedded in the tools, data, and decisions that operators rely on every day. In this episode of the Fleet Forward Podcast, recorded live at Fleet Forward, industry leaders take the conversation beyond hype to examine what responsible AI adoption really looks like in fleet operations.
Read More →