Ken Baittinger's diverse experience at Automotive Resources International (ARI) spanned 47 years spent (1960-2007) and ranged from frontline customer service and operations to sales, before his promotion to executive management. In 1990, he played a vital role when he served as general manager for one year for an acquired company, Lend Lease Corporation, as it was integrated into ARI. He retired from ARI in 2004 as senior VP of operations. He developed ARI's quality assurance program, Partners In Excellence, as a tool to ensure everyone at ARI continues to put clients first in all things. Baittinger also brought the first nationwide license renewal service to the industry. He was inducted into the Fleet Hall of Fame in 2011.