Automotive Fleet
MenuMENU
SearchSEARCH

Predicting the Evolution of Mobility Options in the Pandemic Recovery

Right now, a card on the dash saying “this vehicle has been hygienically cleaned” means a lot more than a five-star user rating. Looking past the pandemic, this brief cessation of non-essential travel might produce even greater change.

Chris Brown
Chris BrownAssociate Publisher
Read Chris's Posts
March 31, 2020
Predicting the Evolution of Mobility Options in the Pandemic Recovery

Shared mobility in various forms may struggle to regain a foothold post pandemic. But do we really want to return to this?

Photo via B137/Wikimedia.

6 min to read


There are various theories as to when the Coronavirus pandemic subsides to allow the world to safely return to business and daily life. While there are too many unknown factors right now, it’s understood that the recovery won’t happen evenly. As such, transportation modes won’t rebound all at once, and many won’t be the same post-pandemic. 

Thoughts on the recovery timeline first: As the world sinks into a new normal, the initial “we’ll get over this in a couple of months” mentality has evolved. 

Ad Loading...

The pandemic could abate in three to four months, or it could take 18 months, depending on many unknown factors: a universally distributed treatment (perhaps not a cure), a sharp drop in infections,  relaxed social distancing that brings a new wave of cases, and a tested, viable vaccine. For that, experts say Spring 2021 at the earliest.

In terms of general business types, prevailing wisdom has government business returning first; in fact, government travel for essential services has actually increased in some sectors. Commercial business would come next, with regional and long-haul trucking returning to serve reopening manufacturing plants, stores, and restaurants. Last-mile deliveries, of course, have only increased during the pandemic. 

In the corporate world, pent-up demand that had been on hold will be unleashed. Yet companies will be reassessing many factors: What is essential travel? At what stage will in-person sales calls be appropriate? When will corporations allow their employees to fly? When trade events are allowed to assemble, will potential attendees have the budget or the desire to travel? 

The return of leisure travel may take longer, with different sectors reemerging intermittently as well: People will be starved to get out to visit friends and relatives, though they may prefer a car over travel by plane. With limited discretionary spending, vacations would be shorter and closer to home. International travel recovering slower as a result. Large gatherings may be banned for longer, eliminating travel to sporting events, concerts, and festivals. The cruise industry may suffer for years. 

Preferable Forms

In these scenarios, what forms of transport will be preferable or acceptable? 

Ad Loading...

When normal life awakens, travelers will be looking for more control over how they get to their destinations. They should be more comforted by standardized, institutional safeguards for their travel modes.

Incumbent car rental will be positioned to serve the rebound, certainly in the neighborhood stores. People may opt for car travel (their own or rented) over the shared environment of air travel. The car rental process is structured to clean vehicles with institutional control after each rental; a more thorough sanitization is an easy leap.

Various forms of shared mobility have a more difficult path when it comes to cleanliness comfort levels. 

Uber and Lyft have suspended their shared ride services, Uber Pool and Lyft Line. More importantly, when will riders feel comfortable sharing a ride with a strange driver at all, in an Uber, Lyft, or taxi? 

Carsharing services (in an owned fleet model) also have the predicament of the unknown when it comes to cleaning.   

Ad Loading...

Last week I received a “best practices reminder” from a carsharing service on how to be a good carshare user. Tips included “wash your hands frequently” and “be considerate to those in the community.” Wholly lacking any tangible assurances that the cars are cleaned to any acceptable standard after each use, this message instilled little confidence in the provider’s ability to protect me. 

Right now, a card on the dash saying “this vehicle has been hygienically cleaned” means a lot more than a five-star user rating. 

The peer-to-peer (p2p) rental model, built on shared individual assets, is a further step away from an institutional ability to disinfect a car. Getaround is looking for a buyer as demand has plummeted during the pandemic.  

For the p2p market, whether for the rental of cars or homes, expect a market of third-party “CDC-certified” cleaners to emerge. However, for p2p car rentals, will the model support the extra cost of a cleaning for each rental? 

Scooter and bicycle micromobility services are being suspended across the globe, either voluntarily by the company or by city ordinance. However, some cities, such as San Francisco and Austin, have classified shared mobility operators to be essential services, allowing them to continue to operate if they choose. 

Ad Loading...

In Chicago, the Divvy bikesharing service has spiked in the early weeks of the crisis. 

In general, it’s a good time to take advantage of empty streets — at least with your own two wheels. Moving forward, tech inventions such as self-cleaning handlebars may coax riders to jump back aboard. 

Public transit has suffered ridership declines of 50% to 90% and services are being drastically curtailed. While transit agencies have rethought loading processes and stepped up cleaning efforts, the high turnover of users and their close proximity will continue to keep many away. 

After the Crisis

After the dust has settled (and been hygienically wiped away), how will these transportation modes adapt to the new reality? It won’t be business as usual, though we can only conjecture at this time.

Perhaps car rental will migrate a percentage of business away from airport leisure into steadier neighborhood b2b and long-term rentals, which offer more flexibility than a purchase or a lease. Subscription models could benefit from this new mindset as well. 

Ad Loading...

Carsharing may find more of a foothold in b2b as well, in closed-loop communities that have more control over vehicle sanitization. They too might employ roving cleaning services.

For many, public transit is based on financial necessity. Post-pandemic, perhaps the “mobility as a human right” initiative helps to tip the scales to free public transit. Perhaps on-demand transit grows: Texas’ Denton County Transportation Authority (DCTA) is expanding its on-demand transit service to replace fixed-route bus services. DCTA said the technology manages the number of riders on a vehicle while tracing their usage and contact with other riders.  

What happens to highly leveraged Uber and Lyft? Will ride-hailing return to previous levels; will booming delivery service divisions replace a fraction of lost revenues? Would taxis make a comeback? Maybe not. Perhaps black car service will surge, which can offer a higher attention to detail at a higher price point.

In this so-far brief cessation of non-essential travel, one thing has become clear — the air. We’ve pressed a giant reset button. The dramatic decline in air pollution across the globe in such a short time shows that change is possible. 

Perhaps when the pandemic subsides, we’ll be hesitant to return to single occupancy vehicles with internal combustion engines choking our cities. Perhaps we’ll have a greater willingness for initiatives that reduce vehicle miles traveled — such as tele-medicine, e-commerce, and working from home — as we’ve seen tangible results. 

Ad Loading...

This timeline to get there is only conjecture at this point. Hopefully public trust can be regained quick enough to allow real change to happen, and sooner than later.

Subscribe to Our Newsletter

More Fleet Forward

Cover of the "Top 50 Green Fleets" report presented by Automotive Fleet and Inspiration Fleet, featuring an aerial nighttime photo of a lit highway interchange with looping ramps.
SponsoredJuly 16, 2026

The Top 50 Green Fleets

The List Is in: The Top 50 Green Fleets

Read More →
visionary finalists
Fleet Forwardby Faith HowellJuly 16, 2026

7 Fleet Professionals Named Finalists for the 2026 Fleet Visionary Award

Meet the 2026 nominees for the Fleet Visionary Award.

Read More →
a graphic of the 9 finalists for the 2026 fleet manager of the year
Fleet Forwardby Faith HowellJuly 15, 2026

9 Fleet Leaders Nominated for the 2026 Fleet Manager of the Year Award

Meet the nine finalists for the 2026 Fleet Manager of the Year Award.

Read More →
Ad Loading...
title card for the 2026 Fleet Forward Conference
Fleet Forwardby StaffJuly 13, 2026

Fleet Forward Conference to Debut First Registration-Based Analysis of Largest Commercial Fleets

The session will deliver an exclusive first look at registration data covering more than 1.5 million commercial vehicles, offering one of the industry's most detailed views of the private fleet market.

Read More →
Collage of Fleet Forward Conference photos and Registration Open wording
Fleet Forwardby StaffJuly 7, 2026

Registration Opens for 2026 Fleet Forward Conference

Held on the East Coast for the first time, the Washington, D.C.-area event features expert-led education, a new IIHS Crash Test Experience, and collocation with the NAFA’s Fleet Safety Symposium.

Read More →
Composite graphic featuring portraits of NAFA’s 2026 Fellows: Clyde “Dale” Collins, Patti Earley, Bryan Flansburg, Bob Mossing and Cedric Roberts, recognized for fleet leadership and service.
Fleet Forwardby News/Media ReleaseJune 11, 2026

Earley, Mossing Named to NAFA's 2026 Class of Fellows

The honor recognizes five outstanding professionals whose leadership, service and contributions have made a significant impact on NAFA and the fleet management profession.

Read More →
Ad Loading...
Attendees watch a live vehicle crash test at the IIHS Vehicle Research Center, where fleet professionals can observe safety testing and advanced crash-avoidance technologies in action.
Fleet ForwardJune 4, 2026

Fleet Forward Conference Adds IIHS Crash Test Experience for 2026 Attendees

Attendees will witness a live crash test, tour the IIHS Vehicle Research Center, and experience advanced crash-avoidance technologies firsthand.

Read More →
A person holding a clipboard and writing on an inspection checklist beside the wheel of a large white vehicle, likely conducting a fleet or safety inspection.
TelematicsJune 1, 2026

Cameras, Safety and Insurance: From Reactive Claims to Real-time Prevention

Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Learn more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab.

Read More →
Promotional graphic for the 2026 Fleet Forward Conference featuring Matt Dyer, CEO of Merchants Fleet, speaking in a closing keynote and fireside chat in National Harbor, Maryland.
Fleet Forwardby Chris BrownMay 28, 2026

Matt Dyer to Deliver Closing Keynote at Fleet Forward Conference

The Merchants Fleet CEO will discuss the changing expectations and strategic role of today’s fleet leaders.

Read More →
Ad Loading...
keynote speaker photo of David Harkey
Fleet Forwardby StaffMay 1, 2026

IIHS Brings Commercial Vehicle Safety Analysis to 2026 Fleet Forward Conference Stage

IIHS President David Harkey will share early findings from new testing of delivery vans, pickups, and work trucks — and what the data means for fleet safety decisions.

Read More →