Mercedes Recalls C-Class, E-Class for Front Seat Lock
Mercedes-Benz USA is recalling an estimated 22,637 of its C-Class and E-Class luxury sedans because the backs of the front seats may not properly lock on the right side of the seat.
Mercedes-Benz has recalled its 2017 and 2018 C-Class (shown) and E-Class because the front seat's back may not lock.
Photo courtesy of MBUSA.
Mercedes-Benz USA is recalling an estimated 22,637 of its C-Class and E-Class luxury sedans because the backs of the front seats may not properly lock on the right side of the seat.
Affected vehicles include 2017 and 2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4Matic Cabriolet, C300 4Matic Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe as well as 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4Matic Cabriolet and E400 4Matic Coupe.
In the event of a collision, if the seatback does not lock properly it could cause the seatback to fold forward, increasing the likelihood of injury.
To fix the problem, Mercedes will notify owners, and dealers will inspect the locking mechanism of the seatback, replacing the lock, as necessary, at no cost to owners.
The recall begins Apr. 26. Owners can reach Mercedes-Benz customer service at (800) 367-6372.
More Safety
Top 50 Executive Fleets
It is that time of year again! Time for the 2026 list of the Top 50 Executive Fleets, presented by Automotive Fleet and Volvo as part of its annual Fleet 500. Download now to see this year's list of companies!
Read More →
How Better Visibility Cut Speeding Violations by 48%
Fleet leaders don't need more data, they need clearer visibility into what the data is saying. This case study explores how one utility replaced speeding-event counts with a single metric — miles driven in violation — to strengthen safety and significantly reduce speeding violations.
Read More →
Operation Safe Driver Week: Why the Industry's Oldest Safety Campaign Still Matters to Fleets
A look at how a 2007 enforcement initiative became one of the most consequential weeks on the fleet safety calendar, and what it means for your drivers in 2026.
Read More →
Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset
Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.
Read More →
From Silos to Solutions: Relationship Management for Safer Fleets
From telematics adoption and driver accountability to policy consistency and risk mitigation, this episode breaks down what it really takes to build a safer fleet culture without slowing business down.
Read More →
IIHS Launches First Commercial Vehicle Safety Evaluations
The Insurance Institute for Highway Safety has begun evaluating heavy-duty pickups and cargo vans for driver protection. Which models earned top marks?
Read More →
Reducing Risk by Eliminating Phone Use Behind the Wheel
Hosted with the cofounder of Lifesaver Mobile, this episode addresses phone use behind the wheel and how to design a driving environment that actually helps prevents accidents.
Read More →
Cameras, Safety and Insurance: From Reactive Claims to Real-Time Prevention (Part 2 of 2)
Part Two: Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Continue learning more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab
Read More →
How 5-Second Telematics Data Is Changing Fleet Safety
This episode connects with Steve Santostasi of Ford Pro and covers how a few seconds of data can make a difference in fleet safety.
Read More →
The Two Biggest Summer Downtime Threats for Fleets
A conversation with a maintenance expert reveals the two most common summer maintenance pains and how to prevent them.
Read More →