Ford Pro continues to evolve its intelligence platform, delivering new features designed to boost fleet uptime, efficiency and insight.

Vehicle Sleep State Event (Ford Pro Data Services)

A new Sleep State Change Event is now available with a Ford Pro Data Services subscription. This event notifies fleet operators when a vehicle enters or exits sleep state — a battery preservation mode that disables data updates and command execution. The event also includes a reason code for context. The vehicle will resume connectivity upon engine start or movement.

In-Vehicle Coaching Customization (Ford Pro Telematics)

Fleet managers can now configure In-Vehicle Coaching event thresholds within the Telematics Software dashboard. Previously, adjustments required contacting support. Managers can customize thresholds per vehicle for the following events:

• Speeding

• Harsh acceleration

• Harsh braking

• Harsh cornering

• Seatbelt unbuckled while driving

• Excessive idling

Charger Visibility in Ford Pro Telematics Drive App

Ford Pro Charging customers in the U.S. and Canada can now view fleet depot and home chargers within the Drive App’s Live Map. This includes charger locations, port availability, charger details and real-time charging status.

Fleet Management Software Package Name Changes

The fleet management software packages previously named “Pro” and “Advanced” are now called “Professional” and “Premium,” respectively. The features remain the same and pricing is unchanged.

Professional includes:

• FleetioGo mobile app available in Spanish

• Workflow automation

• Standard work orders

• Calendar and inventory management

• Webhooks

Premium includes all Professional features, plus:

• Work order markups

• Quoting and invoicing

• Enhanced warranty management

Billing and UI will reflect these changes soon.

Moving to Professional (from Pro)?

The Professional package includes everything available today, plus key additions like:  

• FleetioGo app in Spanish

• Workflow Automation

• Standard Work Orders and Calendar

• Webhooks

• Standard Parts and Inventory Management 

Moving to Premium (from Advanced)?

The Premium package includes everything available today, plus advanced capabilities like:  

• FleetioGo app in Spanish

• Workflow Automation  

• Work Order Markups

• Quoting and Invoicing

• Enhanced Warranty Management