Daimler Vans USA is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles for a software glitch that could prevent emergency crash alerts, according to NHTSA.
The software design of the communication module in the named vehicles may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash, NHTSA said. This recall affects approximately 84,345 units.
Daimler vans will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge.
The recall is expected to begin April 6, 2021. DVUSA's number for this recall is VSXHERMPOS.