If you’re starting out in fleet — or want to avoid years of trial and error — this is the episode you need to watch!
In this episode of Automotive Fleet's State of the Fleet Industry video series, Chris Brown sits down with David Hayward, director of fleet management at ABM, one of the nation's largest building services companies and the leading installer of EV chargers in the U.S.
Hayward reveals what he wishes he knew earlier in his career and the must-have skills every young fleet manager should build now. From hidden costs to AI tools and real-world survival tips, this conversation is packed with advice you can use immediately.
This episode is sponsored by U.S. Bank.
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David shares valuable insights for fleet managers at every career stage, including:
What he wishes he knew starting out in fleet management — from the importance of early networking to watching for hidden costs.
Skills young fleet managers need today — including communication, data literacy, compliance awareness, problem solving, and adaptability.
Real-world case studies — how strong supplier relationships and proactive telematics use have helped tackle upfitting delays and reduce rear-end collisions.
Fleet management hacks — how tools like ChatGPT are helping automate tasks and boost efficiency.
The impact of AI and real-time coaching technologies on fleet safety and operations, including advances in in-cab camera systems.
David also discusses the evolving role of technology in ensuring every fleet driver gets home safely — the ultimate goal of every fleet safety program.