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Collision Repair

8 Manufacturers Support CCC's OEM Repair Service

Eight original equipment manufacturers (OEMs) representing more that 73% of vehicles sold annually in the U.S. have signed on to participate in a new service designed to enhance vehicle repair and safety called CCC OEM Care.

GM Sets Up Collision Repair Network

General Motors' Customer Care and Aftersales division has launched the GM Collision Repair Network with Mitchell International Inc. to improve customer satisfaction and drive repair work to the dealers and independent shops who participate.

Mazda Sharing Recall Data with Repair Centers

Mazda North American Operations has begun sharing information about open recalls with CCC Information Services Inc. so the data will be provided to collision repair shops through the company's repair software CCC One.

Upward Pressure on Fleet Costs Threatens to Increase TCO

Recently, I conducted a survey of several hundred fleet managers to identify emerging industry trends. One recurrent theme expressed by fleet managers was the concern that fleet costs are starting to experience upward pricing pressures. Here's what they told me.

Audatex Launches Vehicle Health Check

The new product is a next-generation vehicle scan, diagnostic and repair solution to ensure the health of vehicles after collision or mechanical repairs.

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