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Accident management is one of the key services fleets use to help control costs. It wasn’t always the case; one of the pioneers of this service, Bob Martines, explains its origins, where it is today, and where it’s headed.
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For larger fleets who currently use fleet management companies or small business fleets who suffer through hours of manual service record-keeping, things are about to change.
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Mazda, Hyundai, Toyota, and Audi have received top marks for reliability and a low cost for repairs, according to data from automotive repair data and diagnostic solutions provider CarMD.com Corp. The findings came in the 2018 CarMD Vehicle Health Index Make and Model Reliability Rankings.
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Subaru will expand its fledgling network of certified collision repair shops by opening enrollment to independent collision centers nationwide starting Jan. 1, the automaker announced.
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Despite high build quality, vehicle maintenance costs are trending up due to increased advanced technology content, skilled labor shortages, higher tire prices, and more engines requiring synthetic oils and high-capacity oil pans.
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Mazda North American Operations has begun sharing information about open recalls with CCC Information Services Inc. so the data will be provided to collision repair shops through the company's repair software CCC One.
Read More →Recently, I conducted a survey of several hundred fleet managers to identify emerging industry trends. One recurrent theme expressed by fleet managers was the concern that fleet costs are starting to experience upward pricing pressures. Here's what they told me.
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When the check engine light comes on, Zubie users can access information on the vehicle's specific issue and the action the user should take. Other details the app provides include the severity of the problem and an estimate on repair costs.
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A top fleet trend in vehicle glass replacement is self-service scheduling. Nearly 40% of Safelite retail customers scheduled appointments online in 2016, up 10 points from 2015. Most want to do so using their mobile phones.
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A newly released report from CarMD also finds that the most common problem triggering onboard diagnostics is a faulty oxygen sensor.
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