OTC Upgrades Encore Maintenance Software
OTC has released version 2.4.0.8 of its Encore software to provide enhanced diagnostics information, an improved web browser experience, and an expanded data stream and global OBD II coverage in Spanish.
OTC has released version 2.4.0.8 of its Encore software to provide enhanced diagnostics information, an improved web browser experience, and an expanded data stream and global OBD II coverage in Spanish.
Improvements include the addition of a Tire Pressure Monitoring System (TPMS) quick reference guide and greater Ford power balance test functionality with expanded coverage. Additional Encore enhancements include expanded Mode 09 availability and technician-driven data stream improvements.
All Encore owners can download the latest update now and take advantage of the new vehicle coverage and tests. Technicians with expiring subscriptions must renew their subscriptions to keep their lifetime warranty active, receive future coverage updates and benefit from the Diagnostics for Life program.
Diagnostics for Life also encompasses expanded technical service hours. OTC has committed to making support available during the workweek, on nights and weekends, to help ensure technicians have the information and support they need to fix customer vehicles.
The Diagnostics for Life program applies to existing and future purchasers of the Encore. To qualify for Diagnostics for Life, technicians must only maintain an active, uninterrupted diagnostics subscription with OTC.
In April, OTC released Bravo 2.0 for Encore, making the tool faster and easier to use while expanding coverage and capabilities. Since then, four software updates have been released, helping technicians fix faster and providing the repair assets needed to diagnose vehicles.
Major highlights of that release include:
The first OTC scan tool with Bosch's coverage database for European vehicles, expanding the Encore's coverage of Mercedes-Benz, BMW and Volvo.
Faster, more stable operating system with expanded vehicle coverage and support.
AutoID most CAN vehicles in less than five seconds.
Additional coverage for Audi, BMW/Mini, Chrysler/Jeep, Ford, GM, Hyundai, Kia, Mercedes-Benz, Nissan, Toyota, Volkswagen and Volvo.
More complete vehicle and tool coverage along with extended-hours technical service.
More Maintenance

Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity
Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.
Read More →How Can Fleet Managers Tell Which Repairs Require Closer Review?
Fleetio’s Brianna Perry demonstrates how Service Advisor evaluates maintenance requests, identifies pricing anomalies, and provides the context fleet managers need to focus their attention on potential problems.
Read More →
Why Roadside Assistance Belongs in a Fleet Risk Strategy
Roadside assistance is more than a tow. See how the right partner can protect drivers, uncover fleet trends, and strengthen your risk strategy.
Read More →
Hidden in Plain Sight: Fleet Compliance Risks
Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness
Read More →
How Maintenance Costs Compare Across 27 Fleet Vehicles
Vincentric’s three-year, 60,000-mile projections reveal wide differences for both scheduled and unscheduled maintenance among selected vehicle categories. Projected maintenance visits also play a factor.
Read More →
The EV Breakdown Nobody's Talking About: Why Most Electric Vehicle Roadside Calls Aren't Mechanical Failures
Here's why EV breakdowns are widely misunderstood.
Read More →How Stellantis Plans to Get Ahead of Fleet Downtime
Keeping fleet vehicles on the road has become as important as buying them. Darren Bradshaw of Mopar North America explains how connected vehicle data, AI, and proactive service strategies are helping Stellantis reduce downtime and move closer to predictive maintenance.
Read More →
Merchants Fleet Expands Maintenance Network with Pep Boys
Merchants Fleet has expanded its relationship with Pep Boys, increasing the service provider's role within its national maintenance network. The move is intended to enhance maintenance coordination and support commercial fleets through Pep Boys' nationwide footprint.
Read More →
The Two Biggest Summer Downtime Threats for Fleets
A conversation with a maintenance expert reveals the two most common summer maintenance pains and how to prevent them.
Read More →
From Marine Corps Motor Pool to Managing 460 Fleet Vehicles
Cesar Ayala of O’Connell Landscape Maintenance shares how he transitioned from the Marine Corps to managing a 460-vehicle fleet—and the real-world challenges of maintenance, compliance, and driver management in California.
Read More →