OnStar Winner of Good Housekeeping´s "Good Buy" Award for Best Service
NEW YORK — OnStar by General Motors was awarded the "Good Buy" Award from the Good Housekeeping Institute (GHI) on December 13. OnStar is the first service ever acknowledged in GHI´s new "best service" category.
NEW YORK — OnStar by General Motors was awarded the "Good Buy" Award from the Good Housekeeping Institute (GHI) on December 13. OnStar is the first service ever acknowledged in GHI´s new "best service" category. This is the first time any automotive product or service has been become an award winner since the "Good Buy" award program began ten years ago. "The Good Buy" Awards acknowledge innovations in technology, affordability for Good Housekeeping´s 4.6 million readers, and that perform well in Institute tests. "We feel that OnStar can be a real lifeline to help consumers survive the perils on the road", said John Kupsch, Technical Director of the Good Housekeeping Institute. OnStar technology provides a direct connection to help in an emergency and will automatically send a signal to an OnStar Advisor when an airbag deploys, and the OnStar Advisor will contact emergency services if the driver is unable to respond. OnStar has also extended its services into collaborations with critical community-based organizations such as the American Red Cross and the National Center for Missing and Exploited Children. These outreach services include on-site support for hurricane victims and relief workers and encourage subscribers to be Good Samaritans in emergency situations to help locate missing and abducted children. OnStar was the first technology and service of its kind to achieve a broad-based, proven platform, including General Motors´ Advanced Automatic Crash Notification (AACN) system. AACN automatically calls an OnStar advisor if the vehicle is involved in a qualified frontal, rear or side-impact crash, regardless of air bag deployment. AACN provides crash severity information to OnStar advisors, who relay it to 911 dispatchers. AACN systems can determine severity of crash, direction of impact, air bags deployed, multiple impacts and rollover (if vehicle is equipped with appropriate sensors), all critical information that can help shorten treatment time by EMS and trauma physicians and can make a difference in survival and recovery. Each month on average, OnStar receives about 700 airbag notifications and 11,000 emergency assistance calls, which include 4,000 Good Samaritan calls for a variety of emergency situations. In addition, each month OnStar advisors respond to an average of 500 stolen vehicle location requests, 20,000 requests for roadside assistance, 36,000 remote door-unlock requests and 19,000 GM Goodwrench remote diagnostics requests. OnStar is available factory-installed on more than 50 GM models - ranging from small sedans through trucks, SUVs and luxury sedans.
More Operations

How to Manage Conflict for Your Fleet Operations
Conflict management is becoming a core leadership skill. Here are five strategies fleet leaders should know.
Read More →
Turning Connected Vehicle Data Into Decisions That Matter
Fleet leaders have more data than ever, but turning that data into clear, actionable decisions remains a challenge. This white paper shows how leading organizations are using connected vehicle data to improve safety, reduce costs, and optimize fleet performance. Learn how to turn insight into action across your fleet.
Read More →
Cameras, Safety and Insurance: From Reactive Claims to Real-time Prevention
Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Learn more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab.
Read More →Are You Tracking Your Fleet's True Total Cost of Ownership?
Bobit Business Media surveyed 190 fleet professionals and found that while most fleets are tracking costs, fragmented systems and data gaps are keeping true TCO visibility out of reach. With rising pressure to control spend in an increasingly volatile environment, the gap between what fleets think they know and what the data actually shows is wider than you might expect. See how your peers are managing costs today and where the industry still has room to improve.
Read More →
Turn Fleet Data Into Smarter Decisions
Fleet leaders have access to more operational data than ever, but disconnected systems and unclear metrics often slow decision-making instead of improving it. This whitepaper outlines five practical steps fleets can take to transform fragmented data into actionable insights that improve planning, safety, utilization, and long-term performance.
Read More →
Hybrids: Electrification Without the Challenges
For fleet managers, fuel is one of the biggest line items in the budget — and it's one hybrids can shrink without changing how your people work. Download the eBook to see the numbers, understand the technology, and get a step-by-step guide to making the switch.
Read More →
How NOV Uses Telematics to Improve Fleet Safety Across 160 Locations
James Victory of NOV discusses how the company manages fleet safety, maintenance, and telematics across more than 150 locations supporting oilfield operations throughout the U.S.
Read More →
Fleet Meets: Steven Santostasi
This edition of the Fleet Meets series features Steven Santostasi, the current TSP channel manager for Ford Pro.
Read More →
Why Fleet Managers Are Replacing Departmental Vehicles with Shared Motor Pools
Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This white paper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.
Read More →Soap Box Derby Challenge: Assembling the Crew
Meet Gabriel, Matthew, and Angel — the team helping bring this soap box derby build to life.
Read More →
