OnStar: L.A. No. 1 in Good Samaritan Calls
DETROIT - The bad news is that residents of Los Angeles County spend an estimated four days a year stuck in traffic. The good news is drivers are helping each other when they are in need. According to OnStar, the "City of Angels" ranked No. 1 in Good Samaritan calls last year, proving that L.A. drivers are living up to the city's nickname.
DETROIT - The bad news is that residents of Los Angeles County spend an estimated four days a year stuck in traffic. The good news is drivers are helping each other when they are in need. According to OnStar, the "City of Angels" ranked No. 1 in Good Samaritan calls last year, proving that L.A. drivers are living up to the city's nickname.
Using anonymous subscriber interaction data, OnStar found that of the 10 largest U.S. metropolitan statistical areas, Los Angeles had the most Good Samaritan calls in 2010.A Good Samaritan call occurs when an OnStar subscriber uses his or her 365/24/7 live advisor access to report another motorist's problem on the road, whether it's a vehicle collision, flat tire or any other situation requiring immediate assistance.
Drivers in metro Los Angeles tallied 2,449 Good Samaritan calls, nearly 900 more calls than the next major metropolitan city, Chicago. The 2010 rankings for America's top 10 cities are:
1. Los Angeles: 2,449
2. Chicago: 1,540
3. Houston: 1,299
4. Dallas: 1,113
5. New York: 957
6. Atlanta: 942
7. Philadelphia: 830
8. Boston: 638
9. Miami: 217
10. Washington, D.C.: 115
"Los Angeles residents deserve a huge pat on the back for their part in reporting actionable situations to our advisors, and ultimately helping to ensure many drivers' safety," said Terry Inch, director of subscriber services. "We're all familiar with the adage of helping one's neighbor, but L.A. has really taken that phrase to mean 'helping your fellow motorist.' "
OnStar subscribers are always a button push away from emergency assistance, and Good Samaritan calls allow them to use OnStar services to help others.
Since its 1996 launch, OnStar has been an in-vehicle lifeline for those in need. Using an embedded cellular system, GPS and a direct link to emergency medical and law enforcement agencies, live advisors can get the appropriate help needed to the scene, even if the vehicle involved doesn't have OnStar.
Now, motorists have another reason to push their OnStar button -- the OnStar Push On Sweepstakes. Anyone with a digital OnStar-equipped vehicle -- regardless of whether they are a current OnStar subscriber -- can enter to win the Chevrolet, Buick, GMC or Cadillacvehicle of their choice by pressing the blue OnStar button in their vehicle now through May 31.
To learn more about OnStar's Push On sweepstakes and for entry details, visit www.onstar.com.
More Safety
How Better Visibility Cut Speeding Violations by 48%
Fleet leaders don't need more data, they need clearer visibility into what the data is saying. This case study explores how one utility replaced speeding-event counts with a single metric — miles driven in violation — to strengthen safety and significantly reduce speeding violations.
Read More →
Operation Safe Driver Week: Why the Industry's Oldest Safety Campaign Still Matters to Fleets
A look at how a 2007 enforcement initiative became one of the most consequential weeks on the fleet safety calendar, and what it means for your drivers in 2026.
Read More →
Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset
Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.
Read More →From Silos to Solutions: Relationship Management for Safer Fleets
From telematics adoption and driver accountability to policy consistency and risk mitigation, this episode breaks down what it really takes to build a safer fleet culture without slowing business down.
Read More →
IIHS Launches First Commercial Vehicle Safety Evaluations
The Insurance Institute for Highway Safety has begun evaluating heavy-duty pickups and cargo vans for driver protection. Which models earned top marks?
Read More →
Reducing Risk by Eliminating Phone Use Behind the Wheel
Hosted with the cofounder of Lifesaver Mobile, this episode addresses phone use behind the wheel and how to design a driving environment that actually helps prevents accidents.
Read More →
Cameras, Safety and Insurance: From Reactive Claims to Real-Time Prevention (Part 2 of 2)
Part Two: Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Continue learning more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab
Read More →
How 5-Second Telematics Data Is Changing Fleet Safety
This episode connects with Steve Santostasi of Ford Pro and covers how a few seconds of data can make a difference in fleet safety.
Read More →
Managing Road Risk at Scale: Why Fleet Safety Needs a Data-Driven Framework
Insights from the FIA Road and Driver Safety Indexes reveal how to manage road risk on a larger scale.
Read More →
Stellantis Recalls 1.3 Million Jeep Vehicles Worldwide Over Fire Risk
Stellantis is recalling more than 1.3 million Jeep Wrangler and Gladiator models worldwide over a fire risk linked to power steering pump wiring.
Read More →
