No GM Vehicle? No Problem! Onstar Launches Mixed-Fleet Telematics Solution
OnStar Vehicle Insights can now be used with most non-GM vehicles via a plug-in adapter. GM also launched a virtual In-Vehicle Coaching feature.

The telematics expansion aims to help fleet managers save on business operations, monitor fleet vehicles, and keep drivers safe, GM says.
Photo: GM
OnStar Vehicle Insights can now be used with most non-GM vehicles via a plug-in adapter, the OEM announced on July 26. This means that customers can utilize the telematics solution across their whole fleet, regardless of vehicle make or model year.
The OnStar Vehicle Insights Fleet Adapter will plug into the OBD-II port of non-GM vehicles, as well as GM vehicles built without OnStar hardware and MY 2014 or older GM vehicles. Once the adapter is connected to the vehicle and the OnStar Vehicle Insights mobile app or website, fleet managers can begin receiving insights right away.
“Our goal is to help make fleet management as easy and efficient as possible for our current and future customers,” said Ed Peper, U.S. vice president, GM Fleet. "We know many customers have mixed fleets, and we believe there is significant benefit in streamlining the process and monitoring a whole fleet using our singular platform.”
With OnStar Vehicle Insights, fleet managers and drivers have access to a suite of features designed to improve overall efficiencies, productivity and safety. Some of the features include:
Vehicle Locator: Provides the location of fleet vehicles in real time, including geofence boundary alerts.
Vehicle Health: Provides vehicle mileage, oil life and fuel efficiency, as well as preventative service prompts and maintenance notifications.
Driver Behavior: Displays driver behaviors and trips, and sends alerts around specific events, like exceeding a specified speed limit.
Performance Insights: A simplified performance dashboard aggregates data and presents trends that are helpful for business operation.
Remote Commands: Allow drivers to lock, unlock and remote start a vehicle from the OnStar Vehicle Insights website or mobile app when keys are not readily available.
Daily Trip Summaries: Allow drivers to maintain and reference trip history in an organized manner.
Also available starting today through the OnStar Vehicle Insights platform is In-Vehicle Coaching, a new virtual feature. When activated, In-Vehicle Coaching provides real-time verbal cues to drivers, including seat belt, acceleration, speeding, and braking alerts. Set by the fleet manager, the alerts are designed to encourage safer driving habits. GM says that a recent pilot showed the feature helped drivers decrease hard braking by 26%, hard acceleration by 76%, and speeding over 80 miles per hour by 93%.
For fleets that already have electric vehicles, GM recently announced the platform's integration into the Ultium Charge 360 fleet charging service.
The OnStar Vehicle Insights solutions, as well as its Fleet Adapter plug-in and In-Vehicle Coaching, is available to customers in the U.S. and Canada.
Since the solution's launch, GM says fleet managers have received nearly 3.5 million notifications and details of almost 16 million trips covering more than 246 million miles.
More Telematics

GM Launches OnStar Fleet Intelligence Platform With AI Assistant
The new platform brings vehicle data, order tracking, connected services and fleet analytics into one system, with an AI assistant that can answer fleet questions using natural-language prompts.
Read More →
Inspiration Fleet Introduces Garage 2.0 Fleet Intelligence Platform
Fleet managers increasingly have access to data from vehicles, telematics, fuel, charging, and other systems, but those sources don't always communicate with one another. Inspiration Fleet's Garage 2.0 platform brings that information together while letting fleets keep working with different technology and service providers.
Read More →
Inside Inspiration Fleet’s New Platform for Connecting Fleet Data
Inspiration Fleet CTO Chris Getner explains how the new Garage 2.0 platform is designed to connect disparate fleet data and what that could mean for fleet managers in practice.
Read More →
Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity
Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.
Read More →
Samsara Driver Perks Adds New Benefit for Corporate Fleet Drivers
The rewards program gives eligible professional drivers access to discounts from more than 50 brands while giving fleets another way to support recruitment, retention, and the driver experience.
Read More →
Inside the Church of Jesus Christ of Latter-day Saints’ Two-Track Telematics Strategy
With 20,000 vehicles and two fundamentally different driver populations, the Church faced a fleet management problem that a single telematics program couldn't solve. How it responded offers a replicable framework for any fleet where one size doesn't fit every driver.
Read More →
How Conversational AI Can Make Fleet Tasks Easier for Drivers
While most generative AI tools help fleet managers interpret data at their desks, Connex2X is applying voice interaction to tasks behind the wheel.
Read More →
Why Fleets Are Creating Dedicated Fleet Analyst Positions
Are fleet analyst positions the new norm? Listen here to find out.
Read More →
Teletrac Navman Begins Next Chapter as Standalone Private Company
What's new with Teletrac Navman and its new owner?
Read More →
Why Fleets Are Creating Dedicated Fleet Analyst Positions
Telematics, AI, EVs, and connected technologies are generating more fleet data than traditional teams can effectively manage. Reed Jackson explains why dedicated fleet analytics roles are emerging to turn that information into better operational decisions.
Read More →