NHTSA Mandates New Label for Recall Mailings
The goal is to help vehicle owners differentiate recall notices from advertising and marketing mailings that might be tossed in the trash unopened and unread.


The National Highway Traffic Safety Administration announced that starting Feb. 18, all manufacturers must use a distinctive label on required mailings that notify owners of recalled vehicles or equipment.
The agency, part of the U.S. Department of Transportation, introduced the requirement so that vehicle owners could readily identify recall notices in their mailboxes and avoid mistakenly discarding them.
"Recalls only work if consumers are aware of them," said U.S. Transportation Secretary Anthony Foxx. "This new label will allow consumers to quickly recognize recall notices mailed to their homes so they can act quickly to get their vehicles, child restraints, tires, or other motor vehicle equipment fixed."
The use of the new label is strictly limited to only the recalling manufacturers. This measure will also help protect consumers from misleading sales and marketing materials that mimic, in their wording and presentation, legitimate safety recall alerts, NHTSA said.
“As always, NHTSA will monitor for inappropriate materials and will work closely with state and other federal authorities, including the FTC, to address enforcement issues,” the agency said in a released statement. “The new label on safety recall notices is one of many new tools designed to improve recall notification for consumers.”
NHTSA also launched an app for Android devices that provides free access to key safety information, including recalls and safety performance. The new Android SaferCar app helps vehicle owners find recall and safety information, search the agency's 5-Star safety ratings by vehicle make and model, and subscribe to automatic notices about vehicle recalls, among other features.
This new app joins the iOS app for the iPhone, iPad and iPod Touch released last year.
Using the app, vehicle owners can also easily submit complaints to NHTSA regarding possible safety problems with a particular vehicle. App users receive news and information on tire and child seat recalls as well.
"NHTSA plays an important role in investigating potential safety defects, overseeing all safety recalls and warning the public of potential safety issues involving vehicles, car seats, tires and other equipment," said NHTSA Acting Administrator David Friedman. "By providing new and convenient tools for consumers, we hope to empower owners to take action to ensure their vehicles and loved ones are safe."
More Safety

IIHS Crash Avoidance Tests Reveal Safety Gaps in Cargo Vans and Work Trucks
New crash-avoidance ratings from the Insurance Institute for Highway Safety reveal inconsistent performance among commercial vehicles, with several popular cargo vans and heavy-duty pickups struggling to avoid collisions with other vehicles and pedestrians.
Read More →
What’s Next for Fleet? Safety, AI & Industry Recognition | AF News Recap
Could your company's culture be encouraging distracted driving? This week, we're exploring how workplace expectations affect driver safety, what AI, EVs, and autonomous vehicles could mean for the future of fleet management, and how fleet professionals can strengthen their award nominations.
Read More →
Does Your Fleet's Culture Encourage Distracted Driving?
What happens when the people responsible for enforcing safety rules are the ones setting the wrong example? The answer may reveal why some of the biggest risks to fleet drivers have little to do with what's written in the employee handbook.
Read More →
Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity
Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.
Read More →
From Driver Well-Being to EV Charging | AF News Recap
Mental health belongs in the fleet safety conversation. This week, we’re looking at five ways fleets can support employee well-being before a crisis, plus Holman’s expansion in Mexico, new one-day Fleet Forward passes, and why EV charging demand is outpacing infrastructure growth.
Read More →
Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset
Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.
Read More →
Don't Wait for a Crisis: 5 Ways to Build Mental Health Into Your Fleet Safety Program
For Suicide Prevention Month, fleet and safety leaders have an opportunity to put mental health where it belongs: at the center of workplace safety.
Read More →
How Camera Data Can Strengthen a Fleet’s Insurance Renewal
Insights from a commercial insurance carrier and a broker show how fleets can turn video telematic data, driver coaching, and improved claims results into a stronger case at insurance renewal.
Read More →
The Safest Fleets Aren’t the Ones with the Most Technology
You’ve made the telematics investment. Here’s how to capture the other half of its value and build the safest fleet on the road.
Read More →
Hidden in Plain Sight: Fleet Compliance Risks
Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness
Read More →