New CA Body Shop Law Takes Effect
SACRAMENTO, CA --- This month a new California law took effect that allows insurance companies to discuss with their clients the benefits of using one of the insurer's direct-repair program (DRP) body shops.
SACRAMENTO, CA --- This month a new California law took effect that allows insurance companies to discuss with their clients the benefits of using one of the insurer's direct-repair program (DRP) body shops.
The new law replaces a previous law intended to prevent insurance companies from "steering" customers to DRP program collision repair shops.
The new law, effective Jan. 1, allows insurance company representatives to discuss with claimants information about the repair warranties offered, the kind of replacement parts to be used, the expected time needed to repair the damaged vehicle, and the quality of workmanship available to the claimant.
The law permits insurance companies to tell their clients "truthful and non-deceptive information regarding the services and benefits available to the claimant."
In other California legislative news, a bill now before the California Senate seeks to change requirements for insurance companies wanting to use aftermarket parts in the repair of their clients' collision-damaged vehicles. The bill, SB 350, was amended Jan. 12 and sent to the Committee on Business and Professions.
Existing California law prohibits an insurer from requiring the use of non-OEM aftermarket crash parts in the repair of an insurance client's vehicle unless that client is advised of the use of such parts in a written estimate before repairs are made.
But the bill now under consideration would instead prohibit the use of non-OEM aftermarket crash parts unless these requirements are met: 1) the parts must be at least equal to the original equipment manufacturer parts in terms of kind, quality, safety, fit and performance; 2) the insurer so warrants; 3) the insurer pays the cost of any modifications to those parts necessary to make the repair; 4) all OEM and non-OEM aftermarket crash parts, manufactured on or after Jan. 1, 2011, contain specified identification when supplied by auto body repair shops.
More Safety

Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset
Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.
Read More →
Don't Wait for a Crisis: 5 Ways to Build Mental Health Into Your Fleet Safety Program
For Suicide Prevention Month, fleet and safety leaders have an opportunity to put mental health where it belongs: at the center of workplace safety.
Read More →
How Camera Data Can Strengthen a Fleet’s Insurance Renewal
Insights from a commercial insurance carrier and a broker show how fleets can turn video telematic data, driver coaching, and improved claims results into a stronger case at insurance renewal.
Read More →
The Safest Fleets Aren’t the Ones with the Most Technology
You’ve made the telematics investment. Here’s how to capture the other half of its value and build the safest fleet on the road.
Read More →
Hidden in Plain Sight: Fleet Compliance Risks
Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness
Read More →
NETS Sets 2026 Fleet Safety Benchmark Conference for Indianapolis
The Sept. 15–17 program will feature fleet benchmarking data, case studies, emerging technologies, and implementation strategies while running alongside the NSC Safety Congress & Expo.
Read More →
Off-the-Job Crashes Account for 43% of Employers’ $61.7 Billion Crash Burden
NETS quantifies costs dispersed across fleet, risk, HR, and other departments while providing new per-crash benchmarks for employers.
Read More →
Ram Recalls More Than 1.27 Million 1500 Pickups for Seat Belt Anchor Issue
The recall affects certain 2019-2026 Ram 1500 pickups that may have improperly attached second-row seat belt buckle anchors.
Read More →How Better Visibility Cut Speeding Violations by 48%
Fleet leaders don't need more data, they need clearer visibility into what the data is saying. This case study explores how one utility replaced speeding-event counts with a single metric — miles driven in violation — to strengthen safety and significantly reduce speeding violations.
Read More →
Operation Safe Driver Week: Why the Industry's Oldest Safety Campaign Still Matters to Fleets
A look at how a 2007 enforcement initiative became one of the most consequential weeks on the fleet safety calendar, and what it means for your drivers in 2026.
Read More →