Michigan Gov. Granholm Creates Insurance Consumer Advocate Position
LANSING, Mich. --- Michigan Gov. Jennifer M. Granholm signed an executive order creating a new state insurance consumer advocate position that will fight for affordable, reliable, and fair car and home insurance in Michigan.
LANSING, Mich. --- Michigan Gov. Jennifer M. Granholm signed an executive order creating a new state insurance consumer advocate position that will fight for affordable, reliable, and fair car and home insurance in Michigan.
The position of automobile and home insurance consumer advocate will be housed in the Office of Financial and Insurance Regulation (OFIR), the state agency formerly known as the Office of Financial and Insurance Services and renamed by the new executive order. The advocate will exercise his or her duties independently of the commissioner of OFIR. The commissioner's responsibilities to regulate the state's insurance industry will remain unchanged.
"Some of Michigan's citizens are paying the highest homeowners and auto insurance rates in the nation," Granholm said. "The automobile and home insurance consumer advocate will work to protect the pocketbooks of our citizens and fight for fair and affordable rates for all insurance ratepayers in Michigan."
The insurance consumer advocate will have authority to:
- Conduct hearings and receive testimony from consumers; examine and investigate laws, regulations, and practices; receive expert advice; and survey best practices from around the country to assess the impact of automobile insurance and home insurance rates, rules and forms on consumers in Michigan.
- Submit to the governor an annual report on the advocate's findings and recommendations for administrative, legislative or other corrective actions that would positively affect the interests of automobile insurance and home insurance consumers.
- Appear, intervene and be heard before the commissioner as a party or otherwise on behalf of insurance consumers in any matters affecting automobile insurance and home insurance.
- Use an Internet website, a toll-free telephone number or other mechanisms for receiving consumer input.
- Educate consumers on how to protect themselves against predatory or illegal insurance practices.
- Coordinate advocacy and educational efforts with non-governmental consumer advocacy entities and other organizations.
An individual has not yet been named to the position, but an appointment will be forthcoming.
More Safety

Tips for Driving Safely on Halloween Night
This video features a reminder from the Connecticut Department of Transportation (DOT) and the Connecticut Police Chiefs Association, urging drivers to prioritize safety this Halloween.
Read More →
IIHS Crash Avoidance Tests Reveal Safety Gaps in Cargo Vans and Work Trucks
New IIHS crash avoidance ratings show uneven performance among cargo vans and heavy-duty pickups, with most struggling to avoid vehicle-to-vehicle collisions.
Read More →
What’s Next for Fleet? Safety, AI & Industry Recognition | AF News Recap
Could your company's culture be encouraging distracted driving? This week, we're exploring how workplace expectations affect driver safety, what AI, EVs, and autonomous vehicles could mean for the future of fleet management, and how fleet professionals can strengthen their award nominations.
Read More →
Does Your Fleet's Culture Encourage Distracted Driving?
What happens when the people responsible for enforcing safety rules are the ones setting the wrong example? The answer may reveal why some of the biggest risks to fleet drivers have little to do with what's written in the employee handbook.
Read More →
Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity
Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.
Read More →
From Driver Well-Being to EV Charging | AF News Recap
Mental health belongs in the fleet safety conversation. This week, we’re looking at five ways fleets can support employee well-being before a crisis, plus Holman’s expansion in Mexico, new one-day Fleet Forward passes, and why EV charging demand is outpacing infrastructure growth.
Read More →
Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset
Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.
Read More →
Don't Wait for a Crisis: 5 Ways to Build Mental Health Into Your Fleet Safety Program
For Suicide Prevention Month, fleet and safety leaders have an opportunity to put mental health where it belongs: at the center of workplace safety.
Read More →
How Camera Data Can Strengthen a Fleet’s Insurance Renewal
Insights from a commercial insurance carrier and a broker show how fleets can turn video telematic data, driver coaching, and improved claims results into a stronger case at insurance renewal.
Read More →
The Safest Fleets Aren’t the Ones with the Most Technology
You’ve made the telematics investment. Here’s how to capture the other half of its value and build the safest fleet on the road.
Read More →