Mercedes Recalls 2020 GLE Models for Missing Manuals

Mercedes-Benz USA is recalling an estimated 1,472 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles because the owner’s manuals are missing significant information.

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September 25, 2019

Mercedes Recalls 2020 GLE Models for Missing Manuals — The manuals of the 2020 GLE 350 4MATIC and 2020 GLE 450 4MATIC do not include information on the appropriate way to adjust the head restraint of the third row seats.
Photo of the 2020 GLE courtesy of Mercedes-Benz

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Mercedes-Benz USA is recalling an estimated 1,472 2020 GLE 350 4MATIC and 2020 GLE 450 4MATIC vehicles because the owner’s manuals are missing significant information.

Specifically, the manuals do not include information on the appropriate way to adjust the head restraint of the third row seats. Improperly adjusted head restraints increase the risk of injury to third row seat passengers in the event of a collision.

To fix the problem, MBUSA will notify owners, and dealers will provide a supplementary owner’s manual booklet with the necessary information, at no cost to owners.

The recall begins Nov. 8. Owners can reach MBUSA customer service at (800) 367-6372.

Topics:Recalls Mercedes-Benz GLE Mercedes-Benz Safety

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