Making Telematics Standard Would Lower Warranty & Repair Costs, Study Says

MOUNTAIN VIEW, CA - Telematics as a standard feature can save millions of dollars in warranty and recall costs because of its real-time diagnostics, according to researchers.

by Staff

August 4, 2009

1 min to read

MOUNTAIN VIEW, CA - Frost & Sullivan's new study, Strategic Analysis of the Telematics and Location-based Applications and Services Market in North America, highlights the cost benefits associated with telematics.

"Automakers should have telematics as a standard feature in all their models because it utilizes real-time diagnostics and can save millions of dollars in warranty and recall costs," said Frost & Sullivan Senior Research Analyst Sathyanarayana K. "Automakers have to partner with wireless carriers and educate their global positioning system (GPS)-equipped phone subscribers to use their phones in cars."

However, according to the study, automakers and system suppliers could face issues of obsolescence and mismatch between automobile and consumer electronics products. They could alleviate these problems largely by developing a standards-based, flexible, and open architecture platform to keep the product relevant for a longer period.

Telematics service providers (TSPs) also need to expand their subscriber bases to tide over the current lean phase, according to the study.

Topics:Warranty Telematics Frost & Sullivan study Operations Maintenance Green Fleet

More Green Fleet

Yellow Slate pickup truck on a platform.

Green Fleet•by Martin Romjue•June 26, 2026

Slate Debuts Colorful, Unique EV Models

A recent media and client event, studded with electric vehicles dressed up on platforms, planted a new position for the manufacturer in the wider EV market. Fleets will find cost-saving advantages.

Yellow Slate Fastback on a raised platform in a warehouse.

Green Fleet•by Martin Romjue•June 25, 2026

Slate Electric SUV, Pickup Switchable Model Aims For Light-Duty Fleets

Everything about this EV is counterintuitive and understated, making it stand out from the crowd.

Rendering of electric vehicles charging beneath a solar-panel canopy, illustrating Inspiration Mobility Group’s acquisition of Electrada assets to expand commercial fleet electrification services.

Green Fleet•by News/Media Release•June 17, 2026

Inspiration Mobility Acquires Key Electrada Assets

Inspiration Mobility Group has acquired select assets of Electrada, adding the fleet electrification provider's team, technology, and charging infrastructure development capabilities to its energy management business.

Turning Connected Vehicle Data Into Decisions That Matter

Fleet leaders have more data than ever, but turning that data into clear, actionable decisions remains a challenge. This white paper shows how leading organizations are using connected vehicle data to improve safety, reduce costs, and optimize fleet performance. Learn how to turn insight into action across your fleet.

Are You Tracking Your Fleet's True Total Cost of Ownership?

Bobit Business Media surveyed 190 fleet professionals and found that while most fleets are tracking costs, fragmented systems and data gaps are keeping true TCO visibility out of reach. With rising pressure to control spend in an increasingly volatile environment, the gap between what fleets think they know and what the data actually shows is wider than you might expect. See how your peers are managing costs today and where the industry still has room to improve.

Hybrids: Electrification Without the Challenges

For fleet managers, fuel is one of the biggest line items in the budget — and it's one hybrids can shrink without changing how your people work. Download the eBook to see the numbers, understand the technology, and get a step-by-step guide to making the switch.