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Making Telematics Standard Would Lower Warranty & Repair Costs, Study Says

MOUNTAIN VIEW, CA - Telematics as a standard feature can save millions of dollars in warranty and recall costs because of its real-time diagnostics, according to researchers.

by Staff
August 4, 2009
1 min to read


MOUNTAIN VIEW, CA - Frost & Sullivan's new study, Strategic Analysis of the Telematics and Location-based Applications and Services Market in North America, highlights the cost benefits associated with telematics.

"Automakers should have telematics as a standard feature in all  their models because it utilizes real-time diagnostics and can save millions of dollars in warranty and recall costs," said Frost & Sullivan Senior Research Analyst Sathyanarayana K. "Automakers have to partner with wireless carriers and educate their global positioning system (GPS)-equipped phone subscribers to use their phones in cars."

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However, according to the study, automakers and system suppliers could face issues of obsolescence and mismatch between automobile and consumer electronics products. They could alleviate these problems largely by developing a standards-based, flexible, and open architecture platform to keep the product relevant for a longer period.

Telematics service providers (TSPs) also need to expand their subscriber bases to tide over the current lean phase, according to the study.


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