GE Capital Fleet Services (GECFS) unveiled Intelligent Operations, a telematics solution that allows fleet managers to visualize key performance indicators in real-time to better understand the scope of their service markets, customers, drivers, and overall fleet performance. Intelligent Operations — launched in conjunction with GE’s Minds + Machines event in Chicago — was developed by GECFS’ telematics strategic consulting team alongside input from GECFS customers.

Through Intelligent Operations’ customizable dashboard, service and delivery fleet managers can track where their drivers and vehicles are and how they’re performing. By analyzing the metrics that are most important to their operations, fleet managers can reduce costs, minimize unplanned downtime, and increase driver safety and productivity.

The dashboard, which features color-coded charts, graphs and vehicle heat maps, allows fleet managers to easily evaluate profitability by realizing the costs associated with servicing specific customers. Intelligent Operations tracks client-centric metrics such as the number of visits made to customer locations, the average stop time during visits, and total travel distance. In addition, the platform also measures driver-centric metrics including daily travel time, average time of customer/service stops, and engine idling time.

“By combining real-time industrial data with insight from GE experts, Intelligent Operations allows fleet managers to make informed decisions and put actionable productivity plans in place,” said Mike Mrosko, telematics product leader at GE Capital Fleet Services.  “We provide the tools and resources to help our customers aggregate, analyze and simplify the tremendous amount of telematics data they have, thereby optimizing their fleet’s operations.”

Intelligent Operations gives fleet decision-makers the ability to minimize unplanned downtime, lower operation costs and boost productivity. It’s another example of GE’s effort to connect machines, business operations and people - an unprecedented pairing of technology with domain expertise and analytical capability that is laying the groundwork for the Industrial Internet.