Automotive Fleet
MenuMENU
SearchSEARCH

Gas Stations are Targets for “Pump-and-Runs”

As gasoline prices hover near records, businesses and lawmakers are taking steps to try to stop drivers who pump and don't pay, according to a report in USA Today on July 27.

by Staff
August 3, 2004
2 min to read


As gasoline prices hover near records, businesses and lawmakers are taking steps to try to stop drivers who pump and don't pay, according to a report in USA Today on July 27. It's a serious issue that gets worse as prices rise. The national average price for a gallon of unleaded regular gas is nearly $1.93, the Energy Department reported Monday, about 40 cents higher than a year ago. In 2003, gas station owners lost $112 million in pump-and-runs, up about $10 million from 2001. That amounts to more than $1,000 per store lost last year, according to the National Association of Convenience Stores (NACS). It's also an issue for local police, who sometimes spend hours investigating the thefts, which are often difficult to track. "The gasoline thefts are absolutely out of control," says Mike Thornbrugh, manager of public and government affairs at Tulsa-based QuikTrip. He says in its last fiscal year, which ended in May, QuikTrip lost $4 million in gas thefts, up $1 million from the prior year, in just the Tulsa area. The firm runs 433 stations in Oklahoma, Missouri, Kansas, Iowa, Nebraska, Illinois, Georgia, Texas and Arizona. QuikTrip is testing a program at one of its Tulsa stores that requires drivers who want to pay cash to submit their driver's license numbers to cashiers. Drivers are then given a card with their information on it to swipe every time before they pump gas. Without the card, the pump will not turn on. Those using credit cards do not need the new cards. About half of gas purchases are cash, the other half on credit or debit cards, according to the NACS. "If for some reason you forget to pay, we'll know who you are," Thornbrugh says. Thousands of the cards have been issued in less than a month. So far, no one has driven away from the station without paying, Thornbrugh says. What others are doing: Earlier this year, Mount Pleasant, S.C., made prepaying mandatory at all gas stations for those paying with cash, to free police officers, who sometimes spend hours investigating gas theft cases that often are hard to solve. Milwaukee is to vote in September to make prepay mandatory.

Topics:Operations

More Operations

A transparent blue background of a hand stamping a paper is the background of text that says "What about fleet policy exceptions?" with the Automotive Fleet logo in the bottom right corner.
Operations•by Faith Howell•October 20, 2026

Here's When You Should Make an Exception to Fleet Policy

Fleet policies are designed to create consistency, but not every driver or situation fits neatly within standard rules.

Read More →
A hand writing on an ipad with a transparent AI graphic over it
Operations•October 20, 2026

AI-Native or AI-Acquired: What Should Fleet Managers Look for in an AI Platform?

Six questions can help fleet managers look beyond AI marketing claims to evaluate integration, data access, and real-world operational performance.

Read More →
Chevin 2026 Buyes Guide cover
Sponsored•October 14, 2026

A buyer's guide to fleet management software in 2027

Buying fleet management software in 2027 means looking beyond features and price. As fleet operations, technology and expectations evolve, this guide explores what today’s fleet professionals should consider when choosing a system that can deliver value now and adapt to what comes next.

Read More →
Ad Loading...
An overhead image of a freeway system with no vehicles
Sponsored•by Shelley Mika•October 13, 2026

What Will Shape the Next Era of Fleet Management?

EVs, AI, and autonomous vehicles are reshaping fleet management. Discover what’s ahead—and how fleet leaders can prepare for the next era.

Read More →
A Cox Fleet technician working on the left with the rear view of a military man saluting a flag on the right
Operations•October 8, 2026

How Fleets Can Recruit and Train Veterans for Technician Roles

Here's how the technician shortage has affected uptime for fleets, and what to do about it.

Read More →
A transparent toll background with the Automotive Fleet logo and Neology logo on top.
Operations•October 5, 2026

Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands

Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.

Read More →
Ad Loading...
wedding album, car, and car keys
Operations•by Chris Brown•October 2, 2026

Fleet Personal-Use Charges Edge Higher in 2026

Nearly eight in 10 surveyed fleets allow personal use of company vehicles, while just over half of respondents report charging employees for the privilege.

Read More →
AF news recap thumbnail
Operations•by Faith Howell•October 2, 2026

The Future of Fleet + What’s Changing Right Now | AF News Recap

Could developments overseas offer a preview of what’s coming for U.S. fleets? This week, we’re looking at the future of AI, autonomy, and electrification, plus Ford Pro’s new certified pre-owned program, smarter vehicle offboarding, and a new way for fleets to manage toll expenses.

Read More →
blue text over top of the top view of cars in a parking lot
Operations•by Faith Howell•October 1, 2026

How to Handle Vehicle Offboarding

What do fleet managers need to do when a driver leaves?

Read More →
Ad Loading...
Motorq Whitepaper Cover - Fleet Managers Ultimate Playbook
Sponsored•October 1, 2026

Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity

Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.

Read More →