Ford Offers Replacement Parts for Non-Ford Vehicles
Ford’s Customer Service Division has launched Omnicraft, an all-new brand of replacement parts that will be available to all Ford dealers.
by Staff
January 24, 2017
Omnicraft
1 min to read
Omnicraft
Ford’s Customer Service Division has launched Omnicraft, an all-new brand of replacement parts that will be available to all Ford dealers.
This is the first time in 50 years that Ford’s Customer Service Division has announced a new brand, and it’s expected to act as a growth opportunity for Ford dealerships as the parts will be compatible with all makes, including non-Ford vehicles, according to the automaker.
Ad Loading...
“Omnicraft is a significant benefit to any vehicle owner who needs parts or to have their vehicle serviced,” said Frederiek Toney, president, Global Ford Customer Service Division. “Now, owners of non-Ford vehicles have access to quality parts at a competitive price, backed by Ford and installed by Ford’s world-class certified technicians.”
In order to build a solid foundation of inventory for its dealers, Ford stated that during its initial launch 1,500 of the most commonly requested parts will be available. This includes parts such as oil filters, brake pads and rotors, loaded struts, and starters and alternators.
As time goes on, Ford plans to reach 30 parts categories and expand its list of available parts to 10,000. During the launch period, Omnicraft parts will only be available at Ford and Lincoln dealerships. However, the new brand will become available to other Ford authorized distributors throughout 2017.
Cesar Ayala of O’Connell Landscape Maintenance shares how he transitioned from the Marine Corps to managing a 460-vehicle fleet—and the real-world challenges of maintenance, compliance, and driver management in California.
The repair crisis gets blamed on technician shortages and parts delays. But a big part of the problem is what's happening before the vehicle even reaches the shop, and that's within your control.
The deal brings Uptake's fleet diagnostics platform into Bosch's ecosystem, combining predictive analytics with Bosch's telematics infrastructure to help fleets reduce downtime and anticipate component failures.
Still managing your motor pool with spreadsheets and manual approvals? Loyola University replaced outdated processes with automated fleet management, eliminating overtime and saving up to $50,000 annually. See how they did it.
48% of field service leaders are investing in AI to manage customer communication and self-service. Get the latest on how fleets are using AI and thinking about the future.
Within the next six to 12 months, artificial intelligence programs designed specifically for smaller operations will become more affordable, intuitive, and integrated.