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Fleet Telematics Survey Highlights Data Challenges

A survey of 2,000 fleet professionals completed by CerebrumX found that while 38.5% of respondents are leveraging a telematics service provider (TSP), 32.7% say they are not receiving optimal ROI from their TSP.

Fleet Telematics Survey Highlights Data Challenges

Of the respondents using a TSP, 22.1% said they have challenges in making their data actionable for their organization, and another 21.2% said they have challenges in collecting data from different vehicle models and OEMs. 

Photo: Automotive Fleet

2 min to read


CerebrumX Labs Inc. (CerebrumX), an AI-driven automotive data management company, announced Dec. 14 results of a recent industry survey designed to take the pulse of fleet business leaders who have begun to utilize Artificial Intelligence (AI) connected vehicle technologies, and what type of results and/or cost savings they have identified for their operations.

CerebrumX presented an online survey to more than 2,000 fleet professionals during the last two weeks of November.

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The survey found that 61.5% of respondents are currently leveraging connected vehicle data. It also found that 38.5% are also leveraging a telematics service provider (TSP).

However, 32.7% say they are not receiving optimal ROI from their TSP. Of these individuals, 22.1% said they have challenges in making their data actionable for their organization, and another 21.2% said they have challenges in collecting data from different vehicle models and OEMs.

Lastly, 37.3% said they haven’t been collecting data from OEMs because they haven’t found the right data platform provider.

Embedded AI Showing Progress

According to the study:

  • 69% said they believe embedded AI can be a solution to these issues.

  • 48% said they would like to be using their data to better understand usage trends.

  • 42% said they want to build broader mobility strategies.

  • 33% said they want to gain better insights for vehicle maintenance.

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In terms of leveraging connected vehicle data to reduce costs, the majority of respondents (37.5%) said they are seeing a reduction in insurance costs by 5% - 10%, and more than a third are seeing a reduction in maintenance costs also by 5%-10%.

Many respondents also said their connected vehicle data is creating the most results for cost reductions in road usage fees (44%), as well as overall fleet management operations (41%).

Fleets Still Need Help & Connectivity 

Roughly half of respondents said they need a better way to standardize data from disparate systems or OEMs (49%) to improve the process of leveraging their connected vehicle data. Another 36.5% said they need better connectivity technology and also improve on the time it takes to access and process data.

Just over half (51%) said gaining better insights would allow them to help supply chain processes for new vehicles, while 46.2% said it would help better maintain vehicles.

“In an era where information is key, unlocking the full potential of today’s fleets requires a deep understanding of the insights derived from connected vehicles,” said Sandip Ranjhan, CEO of CerebrumX in a recent news release. “Connected vehicle data isn't just about technology; it's about unlocking efficiency, enhancing safety, and ultimately driving business success.”

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