Automotive Fleet
MenuMENU
SearchSEARCH

FCA Recalls SUVs, Sedans for Confusing Gear Shifters

The recall — which includes the Jeep Grand Cherokee, Chrysler 300 and Dodge Charger models — covers more than 811,000 vehicles in the U.S.

by Staff
April 22, 2016
FCA Recalls SUVs, Sedans for Confusing Gear Shifters

Screen capture of Jeep Grand Cherokee electronic shifter courtesy of Mopar via YouTube.

2 min to read


Screen capture of Jeep Grand Cherokee electronic shifter courtesy of Mopar via YouTube.

FCA US is recalling 811,586 SUVs and sedans in the U.S. so that dealers can take measures to mitigate a rollaway risk arising from driver confusion about the electronic gearshift assembly.

The recall covers 2012-2014 model-year Dodge Charger and Chrysler 300 sedans, along with 2014-2015-MY Jeep Grand Cherokee SUVs, FCA (Fiat Chrysler Automobiles) US said in a released statement.

Ad Loading...

Some drivers are mistakenly exiting their vehicle after assuming they’ve placed it in park and turned off the engine when, in fact, they haven’t. The confusion has been linked to the design of the electronic shift levers — a design that National Highway Traffic Safety Administration investigators have previously called counter-intuitive.

FCA US said the company is aware of 41 injuries that are potentially related. “The vehicles involved in these events were inspected and no evidence of equipment failure was found,” the automaker said.

In these vehicles, the electronic gearshift lever returns to the same position after each manipulation; it doesn’t move into a detent the way conventional gearshift levers do.

“Gear-selection is conveyed to the driver by multiple sets of indicator lights, not gear-selector position, and unless due care is taken, drivers may draw erroneous conclusions about the status of their vehicles,” FCA US explained.

“The vehicles also deliver warning chimes and alert messages if their driver-side doors are opened while their engines are still running and “PARK” is not engaged," FCA US said. "However, investigation suggested these measures may be insufficient to deter some drivers from exiting their vehicles without selecting “PARK,” so FCA US will enhance the warnings and transmission-shift strategy on these vehicles.”

Ad Loading...

The enhancements will combine warnings with a transmission-shift strategy to automatically prevent a vehicle from moving, under certain circumstances, even if the driver fails to select “park.”  

FCA is also recalling 52,144 vehicles in Canada, 16,805 in Mexico, and 248,667 outside the NAFTA region to address the same issue.

Affected vehicle owners will be notified when service becomes available. In the interim, FCA US urges drivers to follow the instructions in the owner’s manual.

The automaker began equipping the Charger and 300 with a new shift-lever design in model-year 2015. The Grand Cherokee’s shift lever received an update in model-year 2016.

Vehicle owners can reach the FCA US Customer Care Center at (800) 853-1403.

More Safety

Chris Brown sits across from safety experft at Lifesaver mobile in an interview about distracted driving and phone use tech.
Safetyby Chris BrownMay 1, 2026

Reducing Risk by Eliminating Phone Use Behind the Wheel

Distracted driving remains one of the most persistent risks in fleet operations. New approaches focus on removing mobile device use entirely while adding real-time safety support.

Read More →
Safetyby Jeanny RoaApril 15, 2026

Distracted Driving in the Age of Smart Tech – Part 2

As distraction risks evolve, fleets are turning to smarter, more connected technologies to better understand what’s happening behind the wheel. Part 2 explores how these tools are helping identify risky behaviors and improve visibility across operations.

Read More →
Safetyby Jeanny RoaApril 11, 2026

 Data Rights, Risks, and Responsibilities After a Crash

What fleets capture to improve safety can also expose them in litigation, forcing leaders to rethink how data is managed, stored, and shared.

Read More →
Ad Loading...
Driver holding a phone while steering, illustrating distracted driving and the importance of mental awareness and attention on the road for fleet safety.
Safetyby Judie NuskeyApril 10, 2026

From Distraction to Detection: Strengthening Awareness in Fleet Drivers

Distracted driving is often measured by what we can see—phones in hand, eyes off the road. But what about the distractions we can’t? A recent incident raises a bigger question about awareness, attention, and why subtle risks so often go unnoticed.

Read More →
Safetyby StaffApril 8, 2026

Lytx 2026 Road Safety Report

While serious crashes are declining, a rise in minor incidents and ongoing risk hotspots underscore the need for continued fleet safety investment.

Read More →
Driver’s hands on steering wheel in a sunlit vehicle, representing real-world driver behavior and the shift from data monitoring to hands-on training in fleet safety programs.
Safetyby Judie NuskeyApril 7, 2026

Behind-the-Wheel vs. Classroom Training: What Actually Changes Driver Behavior?

Fleets have more driver data than ever, so why isn't behavior changing? Training requires more than reports and coaching — it requires real-world practice.

Read More →
Ad Loading...
A person in a car on their phone behind the steering wheel.
Safetyby Jeanny RoaApril 1, 2026

Distracted Driving in the Age of Smart Tech – Part 1

A two-part conversation with Stefan Heck on how AI is transforming the fight against distracted driving. As fleets adopt smarter tools, the focus shifts from reacting to preventing risk. In Part 1, we look at where AI is making an impact for fleets today.

Read More →
Pedestrians crossing a busy street, highlighting the importance of driver awareness and caution to prevent pedestrian accidents.
Safetyby StaffMarch 30, 2026

Pedestrian Safety Starts With the Driver

More people on foot means more risk for drivers. These pedestrian safety tips can help prevent serious injuries and keep everyone safer on the road.

Read More →
SponsoredMarch 30, 2026

Safety by Design: Power and Protection in the Freightliner 114SD Plus

Safer crews. Fewer incidents. Better uptime. Learn how driver-assist technology is changing the way vocational fleets operate.

Read More →
Ad Loading...
Safetyby StaffMarch 26, 2026

Pedestrian Deaths Drop in First Half of 2025, Marking Largest Decline in Years

An 11% drop in pedestrian fatalities in early 2025 signals progress in U.S. road safety, but elevated death rates and ongoing risks underscore the need for continued action from fleets and policymakers.

Read More →