Automotive Fleet
MenuMENU
SearchSEARCH

Car Tech Poses Heightened Risk for Older Drivers

On average, older drivers removed their eyes and attention from the road for more than eight seconds longer than younger drivers, according to a new AAA study.

July 25, 2019
Car Tech Poses Heightened Risk for Older Drivers

A new study from AAA looks at the use of infotainment systems by older and younger drivers.

Photo courtesy of AAA.

3 min to read


Drivers aged 55 to 75 took 4.7 to 8.6 seconds longer to complete tasks, experienced slower response times, and had increased visual distractions when interacting with in-vehicle infotainment systems as compared to drivers 21 to 36 years old, according to a new study.

The findings come from recent research conducted by the University of Utah in conjunction with the AAA Foundation for Traffic Safety.

Ad Loading...

On average, older drivers removed their eyes and attention from the road for more than eight seconds longer than younger drivers. Yet taking one's eyes off the road for just two seconds doubles a driver's risk of getting into a crash, notes the AAA Foundation.

While the research involved drivers of passenger vehicles, the AAA Foundation says the results translate to commercial fleet drivers when using various technologies like voice-based or touchscreen features in the vehicle. The cognitive and visual demands created by these technologies extend the time that drivers have their eyes and attention off the road — posing a serious safety risk, especially for older drivers.

The new report examines driver response time when performing specific tasks related to infotainment systems.

While on average it took younger drivers 18 seconds to program audio entertainment, it took older drivers 25.4 seconds to complete the same task.

As for calling and dialing, younger drivers spent 17.7 seconds on average, but these tasks took older drivers 22.4 seconds.

Ad Loading...

Both younger and older drivers spent the longest amounts of time on text messaging and navigation entry. Specifically, it took younger drivers 27.7 seconds to send a text as compared with 33.8 seconds for older drivers.

Programming the navigation system required more than 31 seconds on the part of younger drivers, but demanded a full 40 seconds of time from older drivers.

Overall, the complex design of infotainment systems created increased visual and cognitive demand for older drivers. For example, some systems included multiple menus and cumbersome voice command functions that significantly reduced older drivers' ability to easily complete seemingly simple tasks.

The report also explores mode of interaction — for example, using a center stack display, center console, or auditory/vocal commands — and its impact on drivers.

Both older and younger drivers felt voice commands were less demanding to use than the center console or center stack controls. Yet tasks undertaken using auditory/vocal commands took the longest to complete, followed by center console controls. The center stack interactions were the shortest.

Ad Loading...

Older drivers took longer to complete tasks across all modes of interaction, regardless of how the task was completed. Finally, visual demand was higher for older drivers using all modes of interaction as compared to younger divers.

A total of 128 drivers ages 21 to 36 and 55 to 75 participated in the study with six 2018 model-year vehicles.

More Safety

A shot of a Volvo electric vehicle with a man charging it in front of a residence.
SponsoredAugust 1, 2026

Top 50 Executive Fleets

It is that time of year again! Time for the 2026 list of the Top 50 Executive Fleets, presented by Automotive Fleet and Volvo as part of its annual Fleet 500. Download now to see this year's list of companies!

Read More →
Promotional graphic for a Utilimarc guide titled How Better Visibility Cut Speeding Violations by 48% featuring a call-to-action to download the guide.
SponsoredJuly 17, 2026

How Better Visibility Cut Speeding Violations by 48%

Fleet leaders don't need more data, they need clearer visibility into what the data is saying. This case study explores how one utility replaced speeding-event counts with a single metric — miles driven in violation — to strengthen safety and significantly reduce speeding violations.

Read More →
Smiling commercial truck driver gives a thumbs-up from inside a tractor cab during Operation Safe Driver Week 2026, highlighting fleet safety, responsible driving and enforcement awareness.
Safetyby Judie NuskeyJuly 16, 2026

Operation Safe Driver Week: Why the Industry's Oldest Safety Campaign Still Matters to Fleets

A look at how a 2007 enforcement initiative became one of the most consequential weeks on the fleet safety calendar, and what it means for your drivers in 2026.

Read More →
Ad Loading...
Nexar and nauto logos
Safetyby StaffJuly 13, 2026

Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset

Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.

Read More →
A black square with white color font text
SponsoredJuly 2, 2026

From Silos to Solutions: Relationship Management for Safer Fleets

From telematics adoption and driver accountability to policy consistency and risk mitigation, this episode breaks down what it really takes to build a safer fleet culture without slowing business down.

Read More →
IIHS HLDI text overlaid on the trunks of pick up trucks.
Safetyby Chris BrownJuly 2, 2026

IIHS Launches First Commercial Vehicle Safety Evaluations

The Insurance Institute for Highway Safety has begun evaluating heavy-duty pickups and cargo vans for driver protection. Which models earned top marks?

Read More →
Ad Loading...
A blue and white Automotive Fleet podcast logo
SafetyJuly 1, 2026

Reducing Risk by Eliminating Phone Use Behind the Wheel

Hosted with the cofounder of Lifesaver Mobile, this episode addresses phone use behind the wheel and how to design a driving environment that actually helps prevents accidents.

Read More →
Two people sit across from each other at a desk during a business meeting. One person, wearing a white shirt, has their hands folded while the other gestures with a pen toward documents clipped to a clipboard. Additional paperwork and a calculator are visible on the table, suggesting a discussion involving contracts, finances, or administrative paperwork. Sunlight filters through window blinds in the background, creating a professional office setting.
TelematicsJuly 1, 2026

Cameras, Safety and Insurance: From Reactive Claims to Real-Time Prevention (Part 2 of 2)

Part Two: Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Continue learning more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab

Read More →
An Automotive Fleet podcast thumbnail
SafetyJune 26, 2026

How 5-Second Telematics Data Is Changing Fleet Safety

This episode connects with Steve Santostasi of Ford Pro and covers how a few seconds of data can make a difference in fleet safety.

Read More →
Ad Loading...
Technician inspecting a vehicle engine during maintenance as fleets prepare for summer heat, focusing on battery health, cooling systems, and preventing downtime.
Maintenanceby Faith HowellJune 18, 2026

The Two Biggest Summer Downtime Threats for Fleets

A conversation with a maintenance expert reveals the two most common summer maintenance pains and how to prevent them.

Read More →