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From customer service frustrations and technology breakdowns to RFQs, change management, and the growing impact of turnover across the industry, this conversation pulls back the curtain on the real operational challenges fleet managers are navigating every day.
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The second annual User Conference saw GPS Insight executives and other industry experts discussing transitioning from a customer service approach to a customer experience approach, among other issues.
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The 2018 Fleet Forward Conference convened Oct. 9-10 at The Pearl in San Francisco. The event is dedicated to providing strategies and new mobility solutions to fleets.
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Earlier this year, the automaker announced a major change to its vehicle portfolio, shifting to around 90% trucks, utilities, and commercial vehicles by 2020.
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The procurement function of researching, negotiating contracts, and purchasing fleet vehicles must harmonize with the management of those assets, so the corporation can achieve the most efficient and best utilization of a fleet’s vehicle lifecycle.
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Honda has invested $750 million into Cruise, a company focused on building autonomous vehicles. Cruise also has the backing of General Motors.
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The third annual class of fleet visionaries were honored at the 2018 Automotive Fleet & Leasing Association (AFLA) annual conference in Orlando, Florida, on Oct. 2.
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Michael Sims, Jim Christiano, and Bob Brown were inducted into the Fleet Hall of Fame in October as the latest fleet veterans to achieve the honor.
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USIC Fleet and Capital Asset Manager Phil Samuelson was named the 2018 Edward J. Bobit Professional Fleet Manager of the Year during a ceremony at the Automotive Fleet & Leasing Association's (AFLA) annual conference in Orlando, Florida, on Oct. 1.
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Mark Leuenberger, assistant VP, Supply Chain, for Cox Enterprises, was named the 2018 Fleet Executive of the Year at the Automotive Fleet & Leasing Association's (AFLA) annual conference in Orlando, Florida, on Oct. 1.
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The General Data Protection Regulation (GDPR) is a European Union regulation that requires organizations to inform users of its services regarding the personal data that it gathers of them and what the information will be used for. For multinational fleets, this means properly managing user data is more important than ever.
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