Automotive Fleet
MenuMENU
SearchSEARCH

What Amazon Gets Right

With traffic fatalities and injuries on the rise despite a decline in driving during the pandemic, we need to look at the systemic issues affecting our roadways and get serious about safety.

by David Braunstein, President, Together for Safer Roads
August 23, 2021
What Amazon Gets Right

Last year, the U.S. saw 38,680 traffic-related fatalities. As fleets look at ways in increase safety and reverse those numbers, video telematics is one solution that can help.

Photo by Pexels from Pixabay 

4 min to read


1.35 million, 50 million, 4.4 million, 38,680, 1.37.

Those are some of the figures we discuss as members of the Together For Safer Roads coalition. 1.35 million traffic fatalities and 50 million debilitating injuries on the world’s roads. 4.4 million serious injuries in the United States and 38,680 traffic-related fatalities in 2020. And last but certainly not least ,1.37 represents the wonky, yet professional standard used to evaluate safety: the number of deaths per 100 million vehicle miles traveled in the United States during 2020, a 23% increase in the fatal crash rate despite an estimated 13% decline in driving as the pandemic took hold.

Most people I speak with are surprised to learn that the risk on our roads increased even as our lives have been curtailed by the coronavirus. One might conclude that drivers with more open space were taking more chances and causing serious crashes, injuries, and fatalities. That is partially correct. NHTSA’s analysis of the 2020 data shows that the main behaviors that drove this increase include: impaired driving, speeding, and failure to wear a seat belt. But, it’s equally true that we have systemic, chronic issues affecting our roadways that prevent us from ending the pandemic of road deaths and serious injuries.

What does this have to do with commercial vehicles and fleets? Let’s start with the fact that owners and operators of business-related vehicles make up a large portion of the miles traveled on our roads. Millions of commercial vehicles are traveling billions of miles on our roads. What’s also a fact is that we have an aging commercial vehicle fleet, one that is not equipped with safety technologies that are standard on modern production lines.

This leaves the drivers of these vehicles and the communities in which they operate exposed to an awful lot of crash risk – risk that is personal for sure – but that paradoxically can’t be boiled down to personal responsibility.  

Don’t get me wrong. I do think people, especially professional drivers, want to be responsible. But we as humans are imperfect. We are prone to distraction, we get busy, we forget things, we literally don’t see things that are right under our noses (let alone things obscured in blind zones), we are emotional, we are… human. These reasons are why we need to accept our species’ shortcomings and take a more proactive, systematic approach to addressing risks when we are behind the wheel.

Amazon was recently taken to task for doing just this. Confidential documents revealed the company “has developed a point system for drivers using the cameras in its delivery trucks that can identify anything from a sneeze to whether a driver has their eyes on the road or is following another car too closely.” Whoa. That sounds pretty bad. Sneezing? Come on. Typical Amazon. That’s ridiculous.

How about eyes on the road? Phone use? Tailgating? Speeding? Drowsiness? Using video telematics to understand these things and ensure responsibility at scale is smart given human biology and susceptibility. In fact, when you are dealing with a supply chain as vast and evolving as quickly as Amazon’s, I would even say it is laudable. Too often supply chain champions decide to draw neat lines of responsibility, reinforced by legal agreements, that shift risk without putting in place any real risk mitigation measures. At least, in this case, Amazon is creating a system that measures and mediates risk across their massive network of delivery service partners (DSPs) and their self-managed fleet.   

Of course, tech isn’t a universal panacea. None of this matters if video telematics does not deliver results as promised and help us humans to create safety cultures. Whether for performance management, fatigue, and distraction monitoring, advanced driver assistance or coaching and training purposes, video telematics is rapidly catching on. Market adoption rate data and early evidence make it look like it’s making a difference. Fleets are seeing double digit declines in risky driving behaviors and even improvements in fuel efficiency. More data and studies are needed, but I’m optimistic that this emerging best practice can have a far reaching, life-saving impact. But don’t just take my word for it. Now is the time to act.

About the author: David Braunstein is president of Together for Safer Roads, leading the global coalition's efforts to improve road safety and save lives, including implementing Vision Zero city partnerships and expanding TSR's work with large and small fleet operators. 

Hear more from Braunstein at the 2021 Fleet Safety Experience closing keynote, "How Will the Truck of the Future Enhance Road Safety?" on Sept. 23 at 3:30 ET. 

Subscribe to Our Newsletter

More Safety

A person with hands on the steering wheel driving
Safetyby Judie NuskeyMay 15, 2026

The Distractions You Can’t Turn Off: What Drivers Face Outside the Vehicle

Fleet drivers face constant visual, cognitive, and environmental interruptions the moment they hit the road. From roadside chaos to mental fatigue and digital overload, today’s biggest driving risks often come from outside the vehicle itself.

Read More →
Hail covers the windshield and hood of a black vehicle with text overlay about FLASH Weather AI’s new hail prediction model.
Safetyby News/Media ReleaseMay 13, 2026

FLASH Weather AI Launches First Deep-Learning Hail Prediction Model With High-Resolution Forecasting

FLASH Weather AI has launched a first-of-its-kind hail prediction model capable of forecasting hail size and arrival time at 1-kilometer resolution up to 55 minutes ahead, giving fleets and insurers critical time to prepare for severe storms.

Read More →
Coca-Cola fleet executive smiling beside graphic text reading “Rolling Dollar Signs” about the company’s trucking and fleet strategy.
Safetyby Chris BrownMay 12, 2026

How Coca-Cola United Protects Its Fleet from Growing Legal Risk

As litigation risk rises, vehicles are increasingly targeted. This Coca-Cola bottler shares how it’s reducing exposure through driver training, technology, and a proactive risk management approach.

Read More →
Ad Loading...
Two trucking industry workers talk in front of semi-trucks beside text reading, “The issue isn’t lack of safety technology — it’s lack of alignment.”
SafetyMay 12, 2026

How to Speak the Same Language on Fleet Safety

Drivers, supervisors, and data often speak different safety “languages.” Getting on the same page will drive better results.

Read More →
pictures of a lock with the words Cybersecurity 101
Safetyby Jeanny RoaMay 11, 2026

Fleet Cybersecurity 101: What You Need from Your Technology Vendors

From identity management to third-party certifications, the right technology partner should make security easier to manage. Here are the three building blocks that fleet managers need to stay in control as connected systems scale.

Read More →
Chris Brown sits across from safety experft at Lifesaver mobile in an interview about distracted driving and phone use tech.
Safetyby Chris BrownMay 1, 2026

Reducing Risk by Eliminating Phone Use Behind the Wheel

Distracted driving remains one of the most persistent risks in fleet operations. New approaches focus on removing mobile device use entirely while adding real-time safety support.

Read More →
Ad Loading...
Safetyby Jeanny RoaApril 15, 2026

Distracted Driving in the Age of Smart Tech – Part 2

As distraction risks evolve, fleets are turning to smarter, more connected technologies to better understand what’s happening behind the wheel. Part 2 explores how these tools are helping identify risky behaviors and improve visibility across operations.

Read More →
Safetyby Jeanny RoaApril 11, 2026

 Data Rights, Risks, and Responsibilities After a Crash

What fleets capture to improve safety can also expose them in litigation, forcing leaders to rethink how data is managed, stored, and shared.

Read More →
Driver holding a phone while steering, illustrating distracted driving and the importance of mental awareness and attention on the road for fleet safety.
Safetyby Judie NuskeyApril 10, 2026

From Distraction to Detection: Strengthening Awareness in Fleet Drivers

Distracted driving is often measured by what we can see—phones in hand, eyes off the road. But what about the distractions we can’t? A recent incident raises a bigger question about awareness, attention, and why subtle risks so often go unnoticed.

Read More →
Ad Loading...
Safetyby StaffApril 8, 2026

Lytx 2026 Road Safety Report

While serious crashes are declining, a rise in minor incidents and ongoing risk hotspots underscore the need for continued fleet safety investment.

Read More →