Automotive Fleet
MenuMENU
SearchSEARCH

How Does Dopamine Affect Fleet Safety?

The risky behaviors driving the alarming rate of crashes during the coronavirus pandemic — along with the addictive behaviors surrounding phone use — are ringing alarm bells for fleets. Where do we go from here?

Chris Brown
Chris BrownAssociate Publisher
Read Chris's Posts
September 17, 2021
How Does Dopamine Affect Fleet Safety?

Roadway fatalities are up since the pandemic, even though overall traffic is down. Distracted driving, including texting, is one cause for concern. Get more insight at the 2021 Fleet Safety Experience with actionable insights to foster a safer fleet.

Photo: Virginia Department of Transportation via Flickr

4 min to read


Texting while driving — we all know it’s wrong, and yet we admit to still doing it. Why? Dopamine plays a part.

“We compulsively check our phones because every time we get an update through text, email, or social media, we experience an elevation of dopamine, which is a neurochemical in the brain that makes us feel happy,” said Dr. David Greenfield, founder of The Center for Internet and Technology Addiction. “If that desire for a dopamine fix leads us to check our phones while we’re driving, a simple text can turn deadly.”

Ad Loading...

AT&T commissioned research in 2014 led by Dr. Greenfield, who is also assistant clinical professor of psychiatry at the University of Connecticut School of Medicine. 

Greenfield’s study found that 75% of respondents admitted to glancing at their phones while driving — with 30% doing so out of habit. Yet only 6% of those surveyed believe they’re actually addicted.

Dopamine is also partly to blame for addictive behaviors surrounding drugs and alcohol, gambling, eating, and shopping. Like a powerful drug, when dopamine is viewed through the lens of addiction, we can better understand the powerful forces that cause distracted driving.

Distracted driving becomes even more urgent in light of the alarming scope and rate of crashes since the start of the coronavirus pandemic. According to the National Highway Traffic Safety Administration (NHTSA), roadway deaths in 2020 in the U.S. totaled 38,680. That’s up 7.2% from 2019 — the largest number of fatalities in 14 years.

This negative trend, unfortunately, is continuing. Traffic deaths in the first quarter of 2021 were up 10.5% compared to the first quarter of 2020, a non-Covid comparison. And deaths for the first six months of 2021 were 21,450 — up an eye-popping 17% from 2019. If that weren’t alarming enough, when factoring vehicle miles traveled, deaths were up 24% compared to 2019.

Ad Loading...

NHTSA cites reckless behavior — higher incidences of speeding and drunk driving and less seatbelt wearing — as a root cause. Contextualizing this among stories of irresponsible air travelers reveals the dark corners of our slow emergence from the Covid pandemic.

For fleet operators, these powerful forces and risk factors are multiplied across an entire fleet. So where do we go from here?

Through keynote addresses, panel discussions, and networking roundtables, the virtual 2021 Fleet Safety Experience (FSE) will deliver actionable insights to foster safer fleets. FSE convenes online Sept. 21-23 with seminars available on demand after that.

Clay Skelton, president of OrigoSafeDriver, has a take on dopamine for fleets. He contends it’s at the core of a sometimes-dangerous feedback loop often associated with social media addiction. “Fleets should accept that the research has been done … and we’re not educating ourselves out of this problem,” he said. 

For Skelton, “Restricting the ability to be distracted is the path forward.” Skelton will elaborate on this message on an FSE panel that will provide insights and solutions into distracted driving. The panel also includes Michelle Calloway from OnStar and Yoav Banin from Nauto.

Ad Loading...

To Skelton’s point, new tech solutions have indeed proven effective in curbing distracted driving. For fleets, a holistic approach also includes ways to measure baseline risks and implementing effective driver coaching. The panel will delve into these solutions.

In addition to distracted driving, FSE education will offer solutions in other aspects of fleet safety. One seminar will address how operators of non-CDL fleets can adopt new training methods and safety technologies. Another tackles how to educate drivers on electric vehicle safety.

In Tuesday’s Fleet Manager’s Roundtable session, past Fleet Safety Award winner Katie Franssen of Roche Diagnostics will be joined by fleet manager finalists for the 2021 award. The group will share their challenges and triumphs to create and manage safer fleets.

The opening keynote will be presented by Rob Molloy, director of the National Transportation Safety Board’s Office of Highway Safety. Molloy will walk attendees through data and investigations of actual medium- and heavy-duty truck crashes to determine the many factors that may have contributed to these crashes.

The closing keynote, “How Will the Truck of the Future Enhance Road Safety?” is a panel discussion led by David Braunsteinof Together for Safer Roads along with two fleet operators, Jim Olson of Republic Services and Keith Kerman of New York City’s DCAS fleet.

Ad Loading...

The discussion centers on the new frontier of innovations and systems to keep drivers safe behind the wheel, from improved cab designs and collision avoidance systems to interventions addressing driver visibility and better infrastructure planning.

Subscribe to Our Newsletter

More Safety

A person with hands on the steering wheel driving
Safetyby Judie NuskeyMay 15, 2026

The Distractions You Can’t Turn Off: What Drivers Face Outside the Vehicle

Fleet drivers face constant visual, cognitive, and environmental interruptions the moment they hit the road. From roadside chaos to mental fatigue and digital overload, today’s biggest driving risks often come from outside the vehicle itself.

Read More →
Hail covers the windshield and hood of a black vehicle with text overlay about FLASH Weather AI’s new hail prediction model.
Safetyby News/Media ReleaseMay 13, 2026

FLASH Weather AI Launches First Deep-Learning Hail Prediction Model With High-Resolution Forecasting

FLASH Weather AI has launched a first-of-its-kind hail prediction model capable of forecasting hail size and arrival time at 1-kilometer resolution up to 55 minutes ahead, giving fleets and insurers critical time to prepare for severe storms.

Read More →
Coca-Cola fleet executive smiling beside graphic text reading “Rolling Dollar Signs” about the company’s trucking and fleet strategy.
Safetyby Chris BrownMay 12, 2026

How Coca-Cola United Protects Its Fleet from Growing Legal Risk

As litigation risk rises, vehicles are increasingly targeted. This Coca-Cola bottler shares how it’s reducing exposure through driver training, technology, and a proactive risk management approach.

Read More →
Ad Loading...
Two trucking industry workers talk in front of semi-trucks beside text reading, “The issue isn’t lack of safety technology — it’s lack of alignment.”
SafetyMay 12, 2026

How to Speak the Same Language on Fleet Safety

Drivers, supervisors, and data often speak different safety “languages.” Getting on the same page will drive better results.

Read More →
pictures of a lock with the words Cybersecurity 101
Safetyby Jeanny RoaMay 11, 2026

Fleet Cybersecurity 101: What You Need from Your Technology Vendors

From identity management to third-party certifications, the right technology partner should make security easier to manage. Here are the three building blocks that fleet managers need to stay in control as connected systems scale.

Read More →
Chris Brown sits across from safety experft at Lifesaver mobile in an interview about distracted driving and phone use tech.
Safetyby Chris BrownMay 1, 2026

Reducing Risk by Eliminating Phone Use Behind the Wheel

Distracted driving remains one of the most persistent risks in fleet operations. New approaches focus on removing mobile device use entirely while adding real-time safety support.

Read More →
Ad Loading...
Safetyby Jeanny RoaApril 15, 2026

Distracted Driving in the Age of Smart Tech – Part 2

As distraction risks evolve, fleets are turning to smarter, more connected technologies to better understand what’s happening behind the wheel. Part 2 explores how these tools are helping identify risky behaviors and improve visibility across operations.

Read More →
Safetyby Jeanny RoaApril 11, 2026

 Data Rights, Risks, and Responsibilities After a Crash

What fleets capture to improve safety can also expose them in litigation, forcing leaders to rethink how data is managed, stored, and shared.

Read More →
Driver holding a phone while steering, illustrating distracted driving and the importance of mental awareness and attention on the road for fleet safety.
Safetyby Judie NuskeyApril 10, 2026

From Distraction to Detection: Strengthening Awareness in Fleet Drivers

Distracted driving is often measured by what we can see—phones in hand, eyes off the road. But what about the distractions we can’t? A recent incident raises a bigger question about awareness, attention, and why subtle risks so often go unnoticed.

Read More →
Ad Loading...
Safetyby StaffApril 8, 2026

Lytx 2026 Road Safety Report

While serious crashes are declining, a rise in minor incidents and ongoing risk hotspots underscore the need for continued fleet safety investment.

Read More →