Fleet Fuel Cards

Exception Reporting Capability Helps Control Costs & Enforce Fueling Policies

by Staff

July 1, 1999

7 min to read

With the large number of competitive fleet fuel cards available, deciding which to use for your fleet can be confusing and time-consuming. To help streamline this decision-making process, AF compares 29 major fleet cards.

Company Name	Phone #	Contact Manager	Fuel Management Program Name	Targeted Segments of Fleet Market	# States w/Sites/ Stations	# Island Card Reader Sites (attended)
Amoco Transicard Fleet	888-456-2237	Jeff Dunlap	Transicard	Mid-size fleets	37	4,000
Amoco Business Card	888-456-2237	Jeff Dunlap	Amoco Business Card	Small businesses	37	4,000
BP Oil Company	216-265-3355	Susan R. Stevens	BP Fleet Manager	Small to mid-size fleets	29	2,660
Cendant Business Services	410-771-2363	Dan Middleton	Fleet & Corp. Purchasing Card	All fleets	50	All
Chevron	925-827-6114	Julia Stephens	Business Card – Universal Card Processing Program	All fleets	27	4,000
CITGO Petroleum Corp.	800-331-5483 ext. 4139 at tone	Judith Martin Hicks	CITGO Commercial Fleet Enhanced Fleet Option II	Cars, vans, light- and mid- range trucks, businesses spending a minimum of $1,000/month on fuel	45	5,500 (approx.)
Citibank Fleet Mastercard	718-248-5129	Marlene Lieberman	GE Capital Fleet Travel Card	All corp. fleets	50	All available
Clark Refining & Marketing	314-854-9696	Bob Raffety	Clark Fleet Fueling	All fleets	12	93
Comdata Bus. Fleet Svcs.	800-282-0032	Randy Morgan	Comchek Fleet Card & IAES Prop.	All	50	All
Comerica	734-632-5668	James Donohue	Comerica M/C Fleet Card	All	50	All available
Commerce Bank	800-892-7104	Lance Wright	MasterCard Fleet Card	Small vehicle	50	All available
Donlen Corporation	847-714-1400	Paul Hilder	Donlen MasterCard	All fleets	50	All available
Exxon Company, U.S.A.	713-656-1732	Patrick J. Curran	Exxon Fleet Credit Card	Commercial &Tax-Exempt Fleets	36	4,000
First Chicago Commercial Card (M/C)	312-732-4662	Andrea Nimer	First Chicago Commercial Card	Commercial fleets	50	All available
Fuelman/Gascard	800-877-9019	Bernie Davis	Fuelman + Gascard	All fleets	48	N/A
GE Capital Financial	800-554-0581	Michael O’Malley	GE Capital Fleet Travel Card	All corporate fleets	50	All available
Mobil Oil	703-849-3498	John Stipa	Mobil Com. Credit Card Prog.	All fleets	34	4,300 Speedpass
Pacific Pride Services Inc.	800-367-5066	Cindy Condon	Pacific Pride - The Commercial Fueling System	Commercial fleet vehicles	40	136
Petroleum Source & Systems Group Inc.	800-334-7548	Livia Whisenhunt	Petroleum Source MasterCard	Large corporate fleets	50	All available
PHH Vehicle Mgmt. Services	410-771-2363	Dan Middleton	PHH Service Card	All fleets	50	30,000
Phillips 66 Company	918-661-4861	Jim Finney	Phil Fleet	Small fleets	32	1,921
Phillips 66 Company	918-661-4861	Jim Finney	Phil Fleet Advantage	Small, mid-size fleets	32	1,921
Shell Oil Co.	281-754-1602	Edward Hromcik	Shell Fleet Plus	All fleets	36	4,200+
Shell Oil Co.	281-754-1602	Edward Hromcik	ShellFleet	Under 800 gallons/mo. usage	36	4,200
Sunoco Inc.	215-977-6348	Rob Marro	Sunoco Fuel Mgmt. Program	All fleets	18	2,400
Texaco	281-754-1570	Jim Ash	Texaco Fleet Elite Billing	All Fleets	47	6,028
Texaco	281-754-1570	Jim Ash	Texaco Standard Billing	Under 800 gallons/mo. usage	47	6,028
Voyager Fleet Systems Inc.	800-987-6590	Ken Kral	Voyager Universal Fleet Card	All fleets	50	40,000+
Wright Express Corporation	800-395-0812	Dave Maxsimic	Wright Express Universal Fleet Card	Commercial & Tax-Exempt Fleets	50 (Incl. Puerto Rico)	40,000

[PAGEBREAK]

As more transactions enter the world of electronic commerce, fleet fueling is no exception. Today, the majority of companies use fleet cards for some or all of their fuel purchases. Increased reporting flexibility, reduced paperwork, prevention of unauthorized purchases, increased security, and volume discounts are among the reasons why more and more fleets are opting to use fleet fueling cards.

Exception Reporting Makes Policy Enforcement Easier

One benefit of fleet fuel cards is their comprehensive exception reporting capabilities. Exception reporting makes it easier for fleet managers to track and enforce their fleet fueling policies, control unauthorized purchases, and better manage fleet costs and trends.

Most fleet fuel cards allow fleet managers to select only the data they need and have it delivered to them quickly in the medium they choose; more and more, this is via the Internet.

Typical exceptions include:

Cost per transaction.
Price per gallon.
Days.
Fuel type.
Gallons per month.
Driver adds/terminates.
Gallons per transaction.
Hours.
States.
Number of transactions per day.
Miles per gallon.
Vehicle adds/ terminates.

Different Companies Offer Programs For All Types of Fleets

Windell Mitchell, fleet manager, King County Department of Transportation in Seattle, WA, has adopted the Voyager card for his fleet fuel program.

Mitchell said, "We are using the Voyager card for all our drivers. We have another card for all our internal fuel stations. The Voyager card works just like a regular credit card. We can also use it to pay for repairs. We program what drivers can use it for and we can place limits on its use. For example, you can approve it for, say not more than $35 for fueling or not more than $250 for maintenance; we could say ‘no accessories’; or we can say ‘only for regular fuel, not for premium.’"

According to Mitchell, the Voyager card is cost-effective, since the county doesn’t have to pay any administrative costs for using the card. The administrative cost is borne by the fuel provider.

"It is cost-effective because now when we receive the report, it is sorted by vehicle, so we don’t have to hire clerks to sort out or do any key punching. Everything is electronically transmitted, so we can upload it into our computer. We save a lot of time that way," Mitchell said.

The most important advantage for King County is that now it has an almost immediate record for vehicle mileage and usage patterns. "That puts us in a better position to schedule our preventive maintenance," added Mitchell.

John Alley, fleet administrator, Washington State Patrol, is also satisfied with the performance of the Voyager card regarding to cost savings and convenience.

"It costs us no money. We wind up getting the cost of fuel at the discounted price with no tax involved – they do that automatically – and they do not charge a surcharge with regards to cost per gallon or cost per transaction. It’s also convenient that virtually every major oil company accepts the card."

Richard Avery, director of transportation, Bergen Brunswig Corp, in Orange, CA, uses the Wright Express card for his fleet of 500 vehicles, mostly light-duty trucks.

"We can control how it’s used or what’s purchased with it, and it’s tied to each vehicle."

Charles Bowen, fleet director for Rollins Inc., who oversees 6,600 vehicles, also uses the Wright Express card.

"Their level of reporting and being able to meet our reporting needs, and the interfacing of that has been a major benefit. Another advantage is the versatility of their card in terms of various brands of fuel available through the network."

Tom Gustin, program officer, State of Montana Procurement Bureau, is also a WEX user.

"For us, it’s convenient for the drivers, because the WEX card is accepted at so many locations."

For Mark Good, manager, field leasing operations for Pinkerton Security in Encino, who uses PHH’s fuel card, point of sale (POS) capability is the main point. "It’s got POS capability in most cases, and standard reporting options."

[PAGEBREAK]

Company Name	# Cardlock Sites (unattended)	# POS Sites	*# Total Sites and Stations**	Fleet Customer Service Phone #	New Card Delivery Time	Acct. Info Change Response Time	Card Cancellation Time
Amoco Transicard Fleet	15	9,000	9,900	800-848-6193	5-7 days	Immediate	Immediate
Amoco Business Card	15	9,000	9,900	800-848-6193	5-7 days	Immediate	Immediate
BP Oil Company	0	7,000	7,500	800-353-3827	7 days	Immediate	Immediate
Cendant Business Services	0	All 180,000+	180,000+	800-949-0383	2-5 days	Immediate	Immediate
Chevron	0	8,000+	8,000+	800-554-1375	3-5 days	Immediate	Immediate
CITGO Petroleum Corp.	A few in SW & SE	97% POS concentration	15,000+	800-331-5483 ext. 4147 at tone	3-5 days	Immediate for emergencies; reg. sch. updates for others	Immediate
Citibank Fleet Mastercard	N/A	100%	187,000+	800-554-0581	24 hours	Immediate	Immediate
Clark Refining and Marketing Inc.	0	800+	800+	800-492-0669	48 hours	Immediate	Immediate
Comdata Bus. Fleet Srvcs.	100+	190,000	190,000	800-282-7496	3-5 working days	Same day	Immediate
Comerica	N/A	100%	187,000+	800-759-9610	5 business days	24 hours	Immediate
Commerce Bank	N/A	129,333	200,671	800-892-7104	5-7 days	Same day	Immed. by phone
Donlen Corporation	N/A	100%	187,000	800-323-1483	1-2 days	Immediate	Immediate
Exxon Company, U.S.A.	0	8,000+	8,000+	800-903-9966	48 hrs.	Immediate	Immediate
First Chicago Commercial	N/A	100%	200,671	800-316-6056	2-5 days	24 hours	Immediate
Fuelman/Gascard	564	17,272	17,836	800-966-9013	0-3 days	Immediate	Immediate
GE Capital Financial	N/A	100%	130,000	800-554-0581	24 hours	Immediate	Immediate
Mobil Oil	None	8,000+	8,555	800-333-3555 (Mobil Business) 800-637-7037 (Mobil Fleet)	Next business day	Immediate	Immediate
Pacific Pride Services Inc.	1,193	0	1,329	Varies by client	24 hrs.	Immediate	Immediate
Petroleum Source and Systems Group Inc.	0	100%	187,000+	800-334-7548	0-7 days	Immediate	Immediate
PHH Vehicle Management Services	0	100,000	122,000+	Varies by client	2 days	Immediate	Immediate
Phil Fleet	268	6,805	6,805	800-648-4199	1-2 business days	Immediate	4-5 hours
Phil Fleet Advantage	268	6,805	6,805	888-658-8402	3-5 business days	Immediate	Immediate
Shell Fleet Plus	18	9,022	12,000	888-482-1838	7 days	Immediate	Immediate
Shell Fleet	36	9,022	12,000	888-482-1837	7 days	Immediate	Immediate
Sunoco Inc.	0	100%	3,800	800-9FLEETS	48 hours	Immediate	Overnight
Texaco Fleet Elite	20	13,646	13,784	800-541-9878	7 days	Immediate	4 hours
Texaco Standard	20	13,646	13,784	800-541-9878	7 days	Immediate	4 hours
Voyager Fleet Systems	0	133,400	145,000	800-987-6591	Up to 5 bus. days	Immediate for emergencies Reg sch updates for others	Immediate
Wright Express Corp.	0	126,000	132,000 plus 4,800 aviation	800-492-0669	Up to 5 bus. days	Immediate	Immediate

* Company provided data

Topics:Payment Cards Operations

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