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Fleet Fuel Cards

Exception Reporting Capability Helps Control Costs & Enforce Fueling Policies

by Staff
July 1, 1999
7 min to read


With the large number of competitive fleet fuel cards available, deciding which to use for your fleet can be confusing and time-consuming. To help streamline this decision-making process, AF compares 29 major fleet cards.

Company Name

Phone #

Contact Manager

Fuel Management Program Name

Targeted Segments of Fleet Market

# States w/Sites/ Stations

# Island Card Reader Sites (attended)

Amoco Transicard Fleet

888-456-2237

Jeff Dunlap

Transicard

Mid-size fleets

37

4,000

Amoco Business Card

888-456-2237

Jeff Dunlap

Amoco Business Card

Small businesses

37

4,000

BP Oil Company

216-265-3355

Susan R. Stevens

BP Fleet Manager

Small to mid-size fleets

29

2,660

Cendant Business Services

410-771-2363

Dan Middleton

Fleet & Corp. Purchasing Card

All fleets

50

All

Chevron

925-827-6114

Julia Stephens

Business Card – Universal Card Processing Program

All fleets

27

4,000

CITGO Petroleum Corp.

800-331-5483 ext. 4139 at tone

Judith Martin Hicks

CITGO Commercial Fleet Enhanced Fleet Option II

Cars, vans, light- and mid- range trucks, businesses spending a minimum of $1,000/month on fuel

45

5,500 (approx.)

Citibank Fleet Mastercard

718-248-5129

Marlene Lieberman

GE Capital Fleet Travel Card

All corp. fleets

50

All available

Clark Refining & Marketing

314-854-9696

Bob Raffety

Clark Fleet Fueling

All fleets

12

93

Comdata Bus. Fleet Svcs.

800-282-0032

Randy Morgan

Comchek Fleet Card & IAES Prop.

All

50

All

Comerica

734-632-5668

James Donohue

Comerica M/C Fleet Card

All

50

All available

Commerce Bank

800-892-7104

Lance Wright

MasterCard Fleet Card

Small vehicle

50

All available

Donlen Corporation

847-714-1400

Paul Hilder

Donlen MasterCard

All fleets

50

All available

Exxon Company, U.S.A.

713-656-1732

Patrick J. Curran

Exxon Fleet Credit Card

Commercial &Tax-Exempt Fleets

36

4,000

First Chicago Commercial Card (M/C)

312-732-4662

Andrea Nimer

First Chicago Commercial Card

Commercial fleets

50

All available

Fuelman/Gascard

800-877-9019

Bernie Davis

Fuelman + Gascard

All fleets

48

N/A

GE Capital Financial

800-554-0581

Michael O’Malley

GE Capital Fleet Travel Card

All corporate fleets

50

All available

Mobil Oil

703-849-3498

John Stipa

Mobil Com. Credit Card Prog.

All fleets

34

4,300 Speedpass

Pacific Pride Services Inc.

800-367-5066

Cindy Condon

Pacific Pride - The Commercial Fueling System

Commercial fleet vehicles

40

136

Petroleum Source & Systems Group Inc.

800-334-7548

Livia Whisenhunt

Petroleum Source MasterCard

Large corporate fleets

50

All available

PHH Vehicle Mgmt. Services

410-771-2363

Dan Middleton

PHH Service Card

All fleets

50

30,000

Phillips 66 Company

918-661-4861

Jim Finney

Phil Fleet

Small fleets

32

1,921

Phillips 66 Company

918-661-4861

Jim Finney

Phil Fleet Advantage

Small, mid-size fleets

32

1,921

Shell Oil Co.

281-754-1602

Edward Hromcik

Shell Fleet Plus

All fleets

36

4,200+

Shell Oil Co.

281-754-1602

Edward Hromcik

ShellFleet

Under 800 gallons/mo. usage

36

4,200

Sunoco Inc.

215-977-6348

Rob Marro

Sunoco Fuel Mgmt. Program

All fleets

18

2,400

Texaco

281-754-1570

Jim Ash

Texaco Fleet Elite Billing

All Fleets

47

6,028

Texaco

281-754-1570

Jim Ash

Texaco Standard Billing

Under 800 gallons/mo. usage

47

6,028

Voyager Fleet Systems Inc.

800-987-6590

Ken Kral

Voyager Universal Fleet Card

All fleets

50

40,000+

Wright Express Corporation

800-395-0812

Dave Maxsimic

Wright Express Universal Fleet Card

Commercial & Tax-Exempt Fleets

50 (Incl. Puerto Rico)

40,000

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As more transactions enter the world of electronic commerce, fleet fueling is no exception. Today, the majority of companies use fleet cards for some or all of their fuel purchases. Increased reporting flexibility, reduced paperwork, prevention of unauthorized purchases, increased security, and volume discounts are among the reasons why more and more fleets are opting to use fleet fueling cards.

Exception Reporting Makes Policy Enforcement Easier

One benefit of fleet fuel cards is their comprehensive exception reporting capabilities. Exception reporting makes it easier for fleet managers to track and enforce their fleet fueling policies, control unauthorized purchases, and better manage fleet costs and trends.

Most fleet fuel cards allow fleet managers to select only the data they need and have it delivered to them quickly in the medium they choose; more and more, this is via the Internet.

Typical exceptions include:

  • Cost per transaction.

  • Price per gallon.

  • Days.

  • Fuel type.

  • Gallons per month.

  • Driver adds/terminates.

  • Gallons per transaction.

  • Hours.

  • States.

  • Number of transactions per day.

  • Miles per gallon.

  • Vehicle adds/ terminates.

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Different Companies Offer Programs For All Types of Fleets

Windell Mitchell, fleet manager, King County Department of Transportation in Seattle, WA, has adopted the Voyager card for his fleet fuel program.

Mitchell said, "We are using the Voyager card for all our drivers. We have another card for all our internal fuel stations. The Voyager card works just like a regular credit card. We can also use it to pay for repairs. We program what drivers can use it for and we can place limits on its use. For example, you can approve it for, say not more than $35 for fueling or not more than $250 for maintenance; we could say ‘no accessories’; or we can say ‘only for regular fuel, not for premium.’"

According to Mitchell, the Voyager card is cost-effective, since the county doesn’t have to pay any administrative costs for using the card. The administrative cost is borne by the fuel provider.

"It is cost-effective because now when we receive the report, it is sorted by vehicle, so we don’t have to hire clerks to sort out or do any key punching. Everything is electronically transmitted, so we can upload it into our computer. We save a lot of time that way," Mitchell said.

The most important advantage for King County is that now it has an almost immediate record for vehicle mileage and usage patterns. "That puts us in a better position to schedule our preventive maintenance," added Mitchell.

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John Alley, fleet administrator, Washington State Patrol, is also satisfied with the performance of the Voyager card regarding to cost savings and convenience.

"It costs us no money. We wind up getting the cost of fuel at the discounted price with no tax involved – they do that automatically – and they do not charge a surcharge with regards to cost per gallon or cost per transaction. It’s also convenient that virtually every major oil company accepts the card."

Richard Avery, director of transportation, Bergen Brunswig Corp, in Orange, CA, uses the Wright Express card for his fleet of 500 vehicles, mostly light-duty trucks.

"We can control how it’s used or what’s purchased with it, and it’s tied to each vehicle."

Charles Bowen, fleet director for Rollins Inc., who oversees 6,600 vehicles, also uses the Wright Express card.

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"Their level of reporting and being able to meet our reporting needs, and the interfacing of that has been a major benefit. Another advantage is the versatility of their card in terms of various brands of fuel available through the network."

Tom Gustin, program officer, State of Montana Procurement Bureau, is also a WEX user.

"For us, it’s convenient for the drivers, because the WEX card is accepted at so many locations."

For Mark Good, manager, field leasing operations for Pinkerton Security in Encino, who uses PHH’s fuel card, point of sale (POS) capability is the main point. "It’s got POS capability in most cases, and standard reporting options."

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Company Name

# Cardlock Sites (unattended)

# POS Sites

# Total* Sites and Stations

Fleet Customer Service Phone #

New Card Delivery Time

Acct. Info Change Response Time

Card Cancellation Time

Amoco Transicard Fleet

15

9,000

9,900

800-848-6193

5-7 days

Immediate

Immediate

Amoco Business Card

15

9,000

9,900

800-848-6193

5-7 days

Immediate

Immediate

BP Oil Company

0

7,000

7,500

800-353-3827

7 days

Immediate

Immediate

Cendant Business Services

0

All 180,000+

180,000+

800-949-0383

2-5 days

Immediate

Immediate

Chevron

0

8,000+

8,000+

800-554-1375

3-5 days

Immediate

Immediate

CITGO Petroleum Corp.

A few in SW & SE

97% POS concentration

15,000+

800-331-5483 ext. 4147 at tone

3-5 days

Immediate for emergencies; reg. sch. updates for others

Immediate

Citibank Fleet Mastercard

N/A

100%

187,000+

800-554-0581

24 hours

Immediate

Immediate

Clark Refining and Marketing Inc.

0

800+

800+

800-492-0669

48 hours

Immediate

Immediate

Comdata Bus. Fleet Srvcs.

100+

190,000

190,000

800-282-7496

3-5 working days

Same day

Immediate

Comerica

N/A

100%

187,000+

800-759-9610

5 business days

24 hours

Immediate

Commerce Bank

N/A

129,333

200,671

800-892-7104

5-7 days

Same day

Immed. by phone

Donlen Corporation

N/A

100%

187,000

800-323-1483

1-2 days

Immediate

Immediate

Exxon Company, U.S.A.

0

8,000+

8,000+

800-903-9966

48 hrs.

Immediate

Immediate

First Chicago Commercial

N/A

100%

200,671

800-316-6056

2-5 days

24 hours

Immediate

Fuelman/Gascard

564

17,272

17,836

800-966-9013

0-3 days

Immediate

Immediate

GE Capital Financial

N/A

100%

130,000

800-554-0581

24 hours

Immediate

Immediate

Mobil Oil

None

8,000+

8,555

800-333-3555 (Mobil Business) 800-637-7037 (Mobil Fleet)

Next business day

Immediate

Immediate

Pacific Pride Services Inc.

1,193

0

1,329

Varies by client

24 hrs.

Immediate

Immediate

Petroleum Source and Systems Group Inc.

0

100%

187,000+

800-334-7548

0-7 days

Immediate

Immediate

PHH Vehicle Management Services

0

100,000

122,000+

Varies by client

2 days

Immediate

Immediate

Phil Fleet

268

6,805

6,805

800-648-4199

1-2 business days

Immediate

4-5 hours

Phil Fleet Advantage

268

6,805

6,805

888-658-8402

3-5 business days

Immediate

Immediate

Shell Fleet Plus

18

9,022

12,000

888-482-1838

7 days

Immediate

Immediate

Shell Fleet

36

9,022

12,000

888-482-1837

7 days

Immediate

Immediate

Sunoco Inc.

0

100%

3,800

800-9FLEETS

48 hours

Immediate

Overnight

Texaco Fleet Elite

20

13,646

13,784

800-541-9878

7 days

Immediate

4 hours

Texaco Standard

20

13,646

13,784

800-541-9878

7 days

Immediate

4 hours

Voyager Fleet Systems

0

133,400

145,000

800-987-6591

Up to 5 bus. days

Immediate for emergencies Reg sch updates for others

Immediate

Wright Express Corp.

0

126,000

132,000 plus 4,800 aviation

800-492-0669

Up to 5 bus. days

Immediate

Immediate

* Company provided data

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