20 Questions
Finding Your Provider: What to Ask a Telematics Company
1 How long have you been in the telematics business?
2 How many full-time employees do you have?
3 What is your customer retention rate?
4 Will your solution integrate with my other back-office and fleet management systems?
5 Are your devices 3G capable?
6 Do you have an in-house development team?
7 Does your solution provide an array of configurable alerts?
8 Does your solution have a mobile app accessible from smartphones and tablets?
9 What training and support services do you offer and how are they delivered?
10 Do you have experience in my market sector and with fleets my size?
11 What kind of warranty do you offer?
12 Does your solution have full-featured 3D mapping?
13 Are you financially stable, with high growth and high profitability?
14 Can you handle diverse fleets with diverse assets?
15 Will your solution provide free, unlimited historical data on my fleet?
16 What is your process for deploying a solution smoothly and successfully?
17 What are your purchasing options and terms?
18 How often is your solution updated and upgraded, and is there a cost associated with this?
19 Can your solution be utilized by any number of users with different user permissions?
20 What makes your solution and approach unique?
More Telematics

Inside the Church of Jesus Christ of Latter-day Saints’ Two-Track Telematics Strategy
With 20,000 vehicles and two fundamentally different driver populations, the Church faced a fleet management problem that a single telematics program couldn't solve. How it responded offers a replicable framework for any fleet where one size doesn't fit every driver.
Read More →
How Conversational AI Can Make Fleet Tasks Easier for Drivers
While most generative AI tools help fleet managers interpret data at their desks, Connex2X is applying voice interaction to tasks behind the wheel.
Read More →
Why Fleets Are Creating Dedicated Fleet Analyst Positions
Are fleet analyst positions the new norm? Listen here to find out.
Read More →
Teletrac Navman Begins Next Chapter as Standalone Private Company
What's new with Teletrac Navman and its new owner?
Read More →
Why Fleets Are Creating Dedicated Fleet Analyst Positions
Telematics, AI, EVs, and connected technologies are generating more fleet data than traditional teams can effectively manage. Reed Jackson explains why dedicated fleet analytics roles are emerging to turn that information into better operational decisions.
Read More →
Deleting Driver Data Is No Longer Enough in Connected Vehicles
A factory reset may erase what's stored inside a vehicle, but it doesn't always end a former driver's digital connection. Here's how fleets can make digital offboarding part of every vehicle transition to reduce privacy, security, and compliance risks.
Read More →
How AI Can Help Fleet Managers Build Their Own Solutions
Syneos Health Fleet Manager Kristin Leary is exploring how AI-powered development tools, telematics data, and predictive analytics could help fleets solve operational challenges without waiting for a vendor roadmap.
Read More →
Cameras, Safety and Insurance: From Reactive Claims to Real-Time Prevention (Part 2 of 2)
Part Two: Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Continue learning more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab
Read More →
100% Fleet Uptime? Here's Stellantis' Strategy
Keeping commercial vehicles on the road is becoming just as important as getting them into service. Stellantis’ U.S. fleet chief Michael Ferreira shares how connected technology and AI are changing the way fleets manage uptime.
Read More →
Waymo vs. Tesla Robotaxi: Side-by-Side Ride-Hailing Test Highlights Different Approaches to Autonomy
Video comparison in Austin contrasts traditional Uber service with autonomous offerings from Waymo and Tesla Robotaxi.
Read More →
