Shell Oil Products US has launched its Shell Fleet Maintenance Hub, a digital maintenance platform that grants users access to all of their fleet maintenance data and a network of discounted maintenance providers through a single online portal.
The maintenance hub allows managers and drivers to search over 20,000 nearby shops, providing upfront pricing – offering customers up to 26% off standard retail pricing when they book service through the Shell Fleet Maintenance Hub, according to Shell. The platform also allows users to conveniently schedule service, approve or decline work, pay for maintenance, and create user permissions and roles to streamline the fleet management process.
“Beyond granting access to valuable data, this platform promotes engagement between manager and driver, allowing them to stay connected on critical workflows," said Rusty Barron, VP of Fleet Solutions North America at Shell.
By providing users with a view of dynamic pricing metrics and cost per mile for each vehicle or the fleet as a whole, coupled with maintenance alert notifications, Shell Fleet Maintenance Hub can help managers more accurately forecast their annual budget.
For a limited time, Shell Fleet Maintenance Hub customers will also have access to No Contact Car Care, which allows users to schedule, approve and pay for services from their phone without face to face interaction. The digital functionality lets customers obtain necessary automotive services while adhering to safe social distancing practices currently in place.
Development is underway to make the Shell Fleet Maintenance Hub accessible via a mobile application as well.