Ford Providing Support to Those Affected by COVID-19
As the COVID-19 outbreak continues to affect our daily lives, Ford is offering potential financial relief for new and existing customers.

Screenshot from Ford YouTube.
As the COVID-19 outbreak continues to affect our daily lives, Ford is offering potential financial relief for new and existing customers.
For current Ford Credit customers in the U.S. that have purchased or leased a vehicle and have been affected by COVID-19, Ford is encouraging them are encouraged to contact Ford Credit to discuss options related to payment difficulties.
Possible solutions could be changing a payment due date or delaying a payment.
Automotive Fleet reached out to Ford’s commercial team and a representative stated that “any commercial customers who have financed their vehicles through Ford Credit and are affected should contact Ford Credit directly or relief eligibility. The situations will be considered on a case-by-case basis.”
Additionally, Ford Credit is offering a separate program that will give customers who buy new vehicles the option to delay their first payment for 90 days.
“We want to make sure that anyone who needs assistance knows it’s available,” said Marion Harris, chief executive officer, Ford Motor Credit Company.
Ford Motor Company Fund, Ford’s philanthropic arm, is also directing more than $500,000 to help nonprofit groups in southeast Michigan and will support delivery of food to senior citizens and to thousands of children who do not have access to school meals while schools are not in session.
In addition, the two Ford Resource and Engagement Centers in Detroit are serving as drive-up food pantry distribution centers, according to the company. Ford Fund is also supporting Detroit-area nonprofits that provide shelter to families and other at-risk people.
Throughout the U.S. Ford Fund is also redirecting funds to support food programs for children no longer in school. The Fund is also launching an emergency aid program with the United Negro College Fund to help students with financial difficulties at historically black colleges and universities get home following the sudden closure of some of these institutions.
More Operations

Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands
Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.
Read More →
Fleet Personal-Use Charges Edge Higher in 2026
Nearly eight in 10 surveyed fleets allow personal use of company vehicles, while just over half of respondents report charging employees for the privilege.
Read More →
The Future of Fleet + What’s Changing Right Now | AF News Recap
Could developments overseas offer a preview of what’s coming for U.S. fleets? This week, we’re looking at the future of AI, autonomy, and electrification, plus Ford Pro’s new certified pre-owned program, smarter vehicle offboarding, and a new way for fleets to manage toll expenses.
Read More →
How to Handle Vehicle Offboarding
What do fleet managers need to do when a driver leaves?
Read More →
Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity
Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.
Read More →
U.S. Bank Adds Verra Mobility Toll Management to Voyager Fleet Platform
The integration allows U.S. Bank Voyager fleet customers to manage toll payments and violations alongside fuel, EV charging and maintenance expenses.
Read More →
ADAS Prevents Crashes. But Repairs Cost More | AF News Recap
ADAS-equipped vehicles may crash less often, but they can cost more when they do. This week, we’re breaking down what that tradeoff means for fleets, plus Subaru’s first Forester Wilderness Hybrid, Nissan’s new e-POWER Rogue, and why Calstart has become Catalyst Mobility.
Read More →
Moventum Fleet Management Names Mark Iorillo Head of Sales
Iorillo brings nearly 20 years of fleet management and sales experience to the role, including previous positions at Element Fleet Management, CEI, Donlen and Ryder.
Read More →
Fleet Has a Talent Pipeline Problem. What Comes Next? | AF News Recap
Where will fleet’s next generation of leaders come from? This week, we’re looking at the industry’s talent pipeline, what certification can add to a fleet career, how to build an award-worthy track record, and the return of Automotive Fleet’s Personal Use Survey.
Read More →
Smith System Launches Driver Risk Management Program
Fleets have more driver data than ever, but identifying risky behavior doesn't necessarily correct it. Smith System's new Driver Risk Management program combines monitoring, training, and follow-up coaching to help fleets connect risk signals with driver intervention.
Read More →