Automotive Fleet
MenuMENU
SearchSEARCH

Car Tech Poses Heightened Risk for Older Drivers

On average, older drivers removed their eyes and attention from the road for more than eight seconds longer than younger drivers, according to a new AAA study.

July 25, 2019
Car Tech Poses Heightened Risk for Older Drivers

A new study from AAA looks at the use of infotainment systems by older and younger drivers.

Photo courtesy of AAA.

3 min to read


Drivers aged 55 to 75 took 4.7 to 8.6 seconds longer to complete tasks, experienced slower response times, and had increased visual distractions when interacting with in-vehicle infotainment systems as compared to drivers 21 to 36 years old, according to a new study.

Ad Loading...

The findings come from recent research conducted by the University of Utah in conjunction with the AAA Foundation for Traffic Safety.

Ad Loading...

On average, older drivers removed their eyes and attention from the road for more than eight seconds longer than younger drivers. Yet taking one's eyes off the road for just two seconds doubles a driver's risk of getting into a crash, notes the AAA Foundation.

While the research involved drivers of passenger vehicles, the AAA Foundation says the results translate to commercial fleet drivers when using various technologies like voice-based or touchscreen features in the vehicle. The cognitive and visual demands created by these technologies extend the time that drivers have their eyes and attention off the road — posing a serious safety risk, especially for older drivers.

The new report examines driver response time when performing specific tasks related to infotainment systems.

While on average it took younger drivers 18 seconds to program audio entertainment, it took older drivers 25.4 seconds to complete the same task.

As for calling and dialing, younger drivers spent 17.7 seconds on average, but these tasks took older drivers 22.4 seconds.

Ad Loading...

Both younger and older drivers spent the longest amounts of time on text messaging and navigation entry. Specifically, it took younger drivers 27.7 seconds to send a text as compared with 33.8 seconds for older drivers.

Programming the navigation system required more than 31 seconds on the part of younger drivers, but demanded a full 40 seconds of time from older drivers.

Overall, the complex design of infotainment systems created increased visual and cognitive demand for older drivers. For example, some systems included multiple menus and cumbersome voice command functions that significantly reduced older drivers' ability to easily complete seemingly simple tasks.

The report also explores mode of interaction — for example, using a center stack display, center console, or auditory/vocal commands — and its impact on drivers.

Both older and younger drivers felt voice commands were less demanding to use than the center console or center stack controls. Yet tasks undertaken using auditory/vocal commands took the longest to complete, followed by center console controls. The center stack interactions were the shortest.

Ad Loading...

Older drivers took longer to complete tasks across all modes of interaction, regardless of how the task was completed. Finally, visual demand was higher for older drivers using all modes of interaction as compared to younger divers.

A total of 128 drivers ages 21 to 36 and 55 to 75 participated in the study with six 2018 model-year vehicles.

More Safety

a crash test dummy in a car
Safety•by Jeanny Abraham•October 22, 2026

IIHS Crash Avoidance Tests Reveal Safety Gaps in Cargo Vans and Work Trucks

New crash-avoidance ratings from the Insurance Institute for Highway Safety reveal inconsistent performance among commercial vehicles, with several popular cargo vans and heavy-duty pickups struggling to avoid collisions with other vehicles and pedestrians.

Read More →
AN AF news recap thumbnail
Safety•by Faith Howell•October 16, 2026

What’s Next for Fleet? Safety, AI & Industry Recognition | AF News Recap

Could your company's culture be encouraging distracted driving? This week, we're exploring how workplace expectations affect driver safety, what AI, EVs, and autonomous vehicles could mean for the future of fleet management, and how fleet professionals can strengthen their award nominations.

Read More →
a man driving with a cell phone in his hand.
Safety•by Jeanny Abraham•October 14, 2026

Does Your Fleet's Culture Encourage Distracted Driving?

What happens when the people responsible for enforcing safety rules are the ones setting the wrong example? The answer may reveal why some of the biggest risks to fleet drivers have little to do with what's written in the employee handbook.

Read More →
Ad Loading...
Motorq Whitepaper Cover - Fleet Managers Ultimate Playbook
Sponsored•October 1, 2026

Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity

Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.

Read More →
An AF news recap thumbnail with a woman pointing at the title "From driver well-being to EV charging"
Safety•by Faith Howell•September 21, 2026

From Driver Well-Being to EV Charging | AF News Recap

Mental health belongs in the fleet safety conversation. This week, we’re looking at five ways fleets can support employee well-being before a crisis, plus Holman’s expansion in Mexico, new one-day Fleet Forward passes, and why EV charging demand is outpacing infrastructure growth.

Read More →
Nexar and nauto logos
Safety•by Staff•September 15, 2026

Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset

Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.

Read More →
Ad Loading...
Two fleet employees talk beside work trucks beneath the words “Mental Health Is Fleet Safety,” highlighting the connection between employee mental health and fleet safety.
Safety•September 15, 2026

Don't Wait for a Crisis: 5 Ways to Build Mental Health Into Your Fleet Safety Program

For Suicide Prevention Month, fleet and safety leaders have an opportunity to put mental health where it belongs: at the center of workplace safety.

Read More →
hands covering toy car with digital widgets surrounding it
Safety•by Chris Brown•September 1, 2026

How Camera Data Can Strengthen a Fleet’s Insurance Renewal

Insights from a commercial insurance carrier and a broker show how fleets can turn video telematic data, driver coaching, and improved claims results into a stronger case at insurance renewal.

Read More →
An image to reflect an article on how the safest fleets aren't the ones with the most tech.
Safety•August 11, 2026

The Safest Fleets Aren’t the Ones with the Most Technology

You’ve made the telematics investment. Here’s how to capture the other half of its value and build the safest fleet on the road.

Read More →
Ad Loading...
Cover of the AgileFleet white paper "Hidden in Plain Sight: Fleet Compliance Risks" with the AgileFleet logo and a photo of fleet vehicles parked outside a government building.
Sponsored•August 7, 2026

Hidden in Plain Sight: Fleet Compliance Risks

Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness

Read More →