Automotive Fleet
MenuMENU
SearchSEARCH

Merchant Fleet's Tom Coffey Wins Global Excellence Award

The annual Globee Sales and Customer Service Excellence Awards recognize achievements in sales, service, support, and business development from all over the world.

August 11, 2021
Merchant Fleet's Tom Coffey Wins Global Excellence Award

Tom Coffey is the Senior Vice President of Fleet Sales and Consulting at Merchants Fleet

Photo: Merchants Fleet

2 min to read


Merchants Fleet announced on June 11 that Tom Coffey, senior vice president of fleet sales and consulting, has been named a Globee winner in the 8th Annual 2021 Sales and Customer Service Excellence Awards.

Ad Loading...

This global award recognizes achievements in sales, service, support, and business development from all over the world. 

Ad Loading...

“I am thrilled to receive this esteemed recognition from the Globee Awards,” Coffey said. “As a 37-year veteran of the fleet industry, I’ve had the privilege of leading some of the best sales and service teams in the business, and it’s an honor to be recognized on the global stage for all that we have accomplished.” 

In his role, Coffey leads a team of 45 business development professionals throughout the U.S., including fleet consulting, product development and electrification experts. Under Coffey’s leadership, these teams provide strategic oversight to Merchants’ development of offerings to the broad fleet client base.  

The Globee Sales and Customer Service Excellence Awards is a worldwide recognitions program created to honor the achievements of champions in sales and customer success. Judges from a broad spectrum of industries around the globe participated in the process, and their average scores determined the 2021 award winners. 

“Continuing to raise the bar higher for standards in sales and customer service are key to customer success,” said San Madan, co-president at the Globee Awards. “Effective customer success strategy can lead to higher business growth.” 

More Operations

A transparent toll background with the Automotive Fleet logo and Neology logo on top.
Operations•October 5, 2026

Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands

Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.

Read More →
Family framed photos and company car in middle
Operations•by Chris Brown•October 2, 2026

Fleet Personal-Use Charges Edge Higher in 2026

Nearly eight in 10 surveyed fleets allow personal use of company vehicles, while just over half of respondents report charging employees for the privilege.

Read More →
AF news recap thumbnail
Operations•by Faith Howell•October 2, 2026

The Future of Fleet + What’s Changing Right Now | AF News Recap

Could developments overseas offer a preview of what’s coming for U.S. fleets? This week, we’re looking at the future of AI, autonomy, and electrification, plus Ford Pro’s new certified pre-owned program, smarter vehicle offboarding, and a new way for fleets to manage toll expenses.

Read More →
Ad Loading...
blue text over top of the top view of cars in a parking lot
Operations•by Faith Howell•October 1, 2026

How to Handle Vehicle Offboarding

What do fleet managers need to do when a driver leaves?

Read More →
Motorq Whitepaper Cover - Fleet Managers Ultimate Playbook
Sponsored•October 1, 2026

Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity

Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.

Read More →
A toll road with blue text a top
Operations•by News/Media Release•September 29, 2026

U.S. Bank Adds Verra Mobility Toll Management to Voyager Fleet Platform

The integration allows U.S. Bank Voyager fleet customers to manage toll payments and violations alongside fuel, EV charging and maintenance expenses.

Read More →
Ad Loading...
An AF news recap thumbnail with blue and white colors
Operations•by Faith Howell•September 28, 2026

ADAS Prevents Crashes. But Repairs Cost More | AF News Recap

ADAS-equipped vehicles may crash less often, but they can cost more when they do. This week, we’re breaking down what that tradeoff means for fleets, plus Subaru’s first Forester Wilderness Hybrid, Nissan’s new e-POWER Rogue, and why Calstart has become Catalyst Mobility.

Read More →
Moventum Fleet management leadership update with Mark Iorillo
Operations•by News/Media Release•September 18, 2026

Moventum Fleet Management Names Mark Iorillo Head of Sales

Iorillo brings nearly 20 years of fleet management and sales experience to the role, including previous positions at Element Fleet Management, CEI, Donlen and Ryder.

Read More →
AF news recap thumbnail
Operations•by Faith Howell•September 11, 2026

Fleet Has a Talent Pipeline Problem. What Comes Next? | AF News Recap

Where will fleet’s next generation of leaders come from? This week, we’re looking at the industry’s talent pipeline, what certification can add to a fleet career, how to build an award-worthy track record, and the return of Automotive Fleet’s Personal Use Survey.

Read More →
Ad Loading...
5Keys Engage
Operations•by Staff•September 9, 2026

Smith System Launches Driver Risk Management Program

Fleets have more driver data than ever, but identifying risky behavior doesn't necessarily correct it. Smith System's new Driver Risk Management program combines monitoring, training, and follow-up coaching to help fleets connect risk signals with driver intervention.

Read More →