"This generation wants to be more involved in their organization than just the day-to-day operations or their responsibility. Our drivers are asking for more tools to help them collaborate, communicate,” Satellites Unlimited Occupational Safety and Health Manager Cortez Tolbert says.
Three messages for your employees and three ways to invest in them can yield the priceless gift of engagement and growing satisfaction.
The fleet industry, like so much of American business, is experiencing a confluence of operational and budgeting challenges. In response, one fleet veteran advises relationship building and strategic planning.
There are different levels of customer service on the way to success, from survival to thriving.
The fleet solutions company placed fifth in the midsize division, its seventh top 10 showing in the Greater Cincinnati/Northern Kentucky Top Workplaces Awards.
Against a difficult economic background and beset with vehicle supply problems, 27% of fleet decision makers said their fleets would expand; the majority pointed to business growth as the key factor.
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