VPEMA stands for Vision, Plan, Execution, Measurement, and Adjustment. Like so many other effective fleet ideas, VPEMA was “stolen” from another industry – billing software — and applied to the fleet management ecosystem.
Navigating Competing KPIs
If you are considering a product, service or even a new process, there will always be a tension between stakeholders who have competing KPIs. You need to strive for optimal balance meeting the needs of four key constituencies.