GPS Insight has acquired Chicago-based ServiceBridge, a field service management software company for small businesses and franchises.
Verizon Connect has launched a dispatch solution for field service fleets that integrates with its Reveal cloud-based telematics platform, the company announced.
The three future Black Swan events that have the potential to turn today’s fleet management paradigm upside down are the advancement of 3D printing, widespread use of remote diagnostics, and the growing preference of next-gen employees for virtual meetings.
Trimble has begun offering its Pulse Remote Expert augmented reality tool that's designed to improve the productivity of field service technicians by connected them with support experts with video, audio, and spatial annotations in real time, the connected vehicle service provider announced.
Trimble has introduced a field management platform called Trimble Pulse that connects, monitors, and manages assets for fleet managers, the Sunnyvale, Calif.-based telematics provider announced.
Can a branded vocational vehicle be ticketed for being parked in an employee driver’s home driveway? Or, can it be subject to a fine if legally parked overnight on the side of a street? Before you say no, think again. These discriminatory practices occur regularly when vocational vehicles are parked in residential areas governed by a homeowner association (HOA). In fact, the type of restrictions implemented against vocational or branded vehicles can run the gamut and are at the whim of the HOA.
For many managers responsible for vehicle operations, fleet management is often one of several job responsibilities. These managers acknowledge that it is difficult to stay on top of changes in vehicle design, powertrains, onboard safety technology, telematics capabilities, and regulatory changes that impact fleet operations. Despite this recognition, a common mistake made by many of these managers is underutilizing the subject-matter expertise of current and/or prospective suppliers.
In the next decade, the term "fleet management" will soon become inadequate to fully define the scope of our industry and it will be viewed as an anachronistic label. Today's vehicle connectivity megatrend will be the catalyst of an expanded fleet business model focused on managing a new connected vehicle ecosystem. This fleet ecosystem will encompass not only the vehicle, but also the mobile workers and, more importantly, the work they performed and the tools they use.
Fleet365 brings Geotab data into Dynamics 365 to provide an integrated fleet management solution for Microsoft Dynamics 365 field services customers.
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