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Overall dependability for three-year-old vehicles improved 4% from last year, according to J.D. Power's 2019 U.S. Vehicle Dependability Study. However, the study also identified several "trouble spots" traced to new in-vehicle technology.
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Buick and Lexus ranked highest in overall vehicle dependability, which improved 9% overall in the past year, according to J.D. Power's annual Vehicle Dependability Study. Fleets using a three-year replacement model may benefit from higher resale prices.
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Lexus and Porsche vehicles remained at the top of the J.D. Power 2017 Vehicle Dependability Study, while Toyota and General Motors collected multiple category awards, the firm announced Feb. 22.
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Technology problems involving infotainment, navigation, and communication systems continue to affect vehicle reliability, as increasingly reported problems again lowered overall scores in J.D. Power's 2016 U.S. Vehicle Dependability Study.
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Bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership, according to J.D. Power's 2015 U.S. Vehicle Dependability Study.
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Increased problems with engines and transmissions in 2011 model-year vehicles triggered the first decline in vehicle dependability in more than 15 years, according to J.D. Powers.
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In 2013, the dependability of new or substantially redesigned models for MY-2010 averaged 116 problems per 100 vehicles (PP100), which is a 17-point improvement over MY-2009 vehicles, according to J.D. Power's study.
Read More →WESTLAKE VILLAGE, CA — MY-2009 one of the toughest years in automotive history have exhibited strong quality, translating into ongoing dependability. This was the conclusion of J.D. Power and Associates 2012 U.S. Vehicle Dependability Study (VDS).
Read More →WESTLAKE VILLAGE, CA - The study measures problems experienced by original owners of three-year-old (2008-MY) vehicles over the last 12 months.
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